Aftercare

Aftercare AI Survey Platform is a comprehensive AI-powered survey ecosystem designed to supercharge survey creation, data quality, and insight generation. It offers AI-assisted survey generation, intelligent follow-up questions, open-ended response evaluation, fraud screening, and seamless integration with existing survey stacks. The platform is built to help teams craft better surveys, extract deeper insights, and accelerate decision-making with next-gen AI insights.

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Key Capabilities

• AI-assisted survey generation to create end-to-end surveys, templates, and questions
• AI-driven intelligent follow-ups that solicit deeper insights from respondents
• Data quality tools to screen responses for fraud, off-topic, low-effort, duplicate, and LLM-generated content
• AI-powered categorization and summarization of open-ended responses
• Flexible workflow builder with drag-and-drop blocks, branching logic, and visual flow overview
• Easy integration with your existing survey stack via API and connectors
• Built-in templates for various survey types (CSAT, NPS, Demographic, Employee Engagement, Event, Training, Market Research, and more)
• Privacy-conscious design and copyright statements for enterprise use

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How It Works

1. Create surveys using AI-assisted generation or customize existing templates
2. Deploy surveys to respondents and collect responses
3. Use AI follow-ups to probe deeper into open-ended answers
4. Screen responses for quality and integrity (fraud detection, off-topic, etc.)
5. Automatically categorize and summarize open-ended responses
6. Visualize and analyze results with a dynamic workflow and AI insights

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Use Cases

• Product and market research with deep-dive follow-ups
• Employee engagement and internal feedback programs
• CSAT, NPS, and customer feedback programs with enhanced analysis
• Event planning and post-event surveys with actionable insights
• Demographic and training surveys with automated analysis

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How to Use Aftercare

1. Build a survey using AI-generated questions or upload your own
2. Connect Aftercare to your preferred survey stack (integration options available)
3. Send surveys and collect responses
4. Review intelligent follow-ups and AI-driven summaries
5. Use AI-driven categorization to uncover patterns and insights

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Safety and Compliance Considerations

• Ensure respondent consent and compliance with applicable data privacy regulations when deploying surveys
• Use fraud screening and quality controls to maintain data integrity

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Core Features

• AI-assisted survey generation to create new surveys and templates
• Intelligent follow-up questions that adapt based on respondent answers
• Open-ended response AI summarization and automatic categorization
• Response quality controls: fraud screening, off-topic detection, low-effort identification, duplicates, and LLM-generated content checks
• Flexible Workflow Builder with drag-and-drop blocks and branching logic
• Visual, end-to-end overview of survey flows
• API and connectors for plugging into your existing survey tools
• Prebuilt templates for CSAT, NPS, Demographic, Event, Training, Employee Engagement, Market Research, and more
• Privacy-conscious design with enterprise-ready terms and controls

Note: The platform emphasizes next-gen AI insights and streamlined collaboration for research and product teams. The content here is based on the provided material.