AI Chatbot Support

**AI Chatbot Support: Autonomous Multi-Platform AI Customer Support

AI Chatbot Support is a comprehensive customer support platform that combines autonomous AI chatbots with live chat across websites, social media, and business messaging channels. ItLearns from your dashboard messages, content, files, prompts, and links to provide private, secure, and personalized support. Users can create a white-labeled chatbot widget, connect to numerous platforms, and manage conversations from a single CMS dashboard.

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Key Capabilities

• Multi-platform connection: Website chat widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Email, SMS, and more.
• Autonomous AI & Live Chat: Switch between autonomous AI responses and live agent support to ensure 24/7 availability and handoffs when needed.
• AI Training: Train your AI on your own content, PDFs, knowledge bases, chats, and past interactions for accurate, domain-specific responses.
• AI Management System (CMS): A centralized dashboard with live customer data, chat history, platform details, and actionable insights.
• Customizable Widgets: White-label branding, color schemes, logos, and welcome text; supports customizable popups and notifications.
• OpenAI API Integration: Use your own OpenAI API key and select from GPT-4o, GPT-4o mini, and other available models.
• Multilingual & Voice Support: Automatic translation and voice message processing for cross-language support.
• Analytics & Collaboration: Agent collaboration features, notes, and real-time guidance to agents; actionable analytics and user data.
• Security & Privacy: Data remains yours; cryptography-based encryption and strict data handling protocols.

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How It Works

1. Connect your desired platforms to the AI Chatbot Support CMS.
2. Train the AI on your website content, PDFs, FAQs, and past chats.
3. Deploy autonomous AI chatbots on channels and optionally enable live agent handoffs.
4. Monitor conversations via the CMS, review analytics, and fine-tune prompts and responses.

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Platform & Integration Coverage

• Website chat widgets
• Social media channels: Facebook Messenger, Instagram, X (Twitter)
• Messaging apps: WhatsApp, Telegram, WeChat, LINE, Viber, WeChat, etc.
• Support tools: Zendesk, OpenCart, Slack, Email, SMS
• Cross-device availability: Web, desktop, and mobile

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Pricing & Access

• Register with a free account (50 AI messages/month with your OpenAI API key).
• Flexible paid plans available via the Pricing page.
• No coding required; plug in your OpenAI API key to start.

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Privacy & Security

• Your data is private and not shared with third parties.
• Encryption standards (AES-like) and secure data handling practices in place.

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Safety & Legal Considerations

• Use for legitimate customer support across channels. Ensure compliance with platform terms and data privacy laws.

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Core Features

• Multi-platform AI & Live Chat across websites, social media, and messaging apps
• Autonomous AI chatbots trained on your content and conversations
• Live handoff to human agents when needed
• White-label, brandable chat widgets
• Rich AI tools: smart replies, message rewriting, spelling correction, and auto-translation
• CMS dashboard with real-time customer data and chat insights
• OpenAI API key integration with model selection
• Multilingual support and voice message handling
• Secure data handling with privacy-first design