AI-Responder for HostAway

AI-Responder for HostAway – AI Duh AI Duh AI-Responder for HostAway is a Chrome extension that dramatically speeds up guest communications by providing AI-powered responses. It draws context from three sources: a property-specific knowledge document (up to 800 words), guest reservation data, and previous chat history to ensure continuity.

Key aspects:

• It leverages high-quality AI models (OpenAI GPT-4o and GPT NeoX 20B) to generate natural, empathetic, and reassuring messages.
• The system is designed to match the tone and details appropriate for host-guest interactions, including issue handling, check-in details, and housekeeping notes.
• The AI-generated responses can be provided to guests as-is in many scenarios, reducing editing time, with the option to prefill messages for efficiency.

How it works:

• Three data sources guide the AI:

1. Property knowledge document (up to ~800 words) to answer property-specific questions.
2. Reservation data (guest name, dates, check-in/out times, guests, pets, total paid, etc.).
3. Previous chat history to maintain conversation continuity.

• The AI adapts to guest inquiries and can handle typical host tasks such as check-in instructions, amenity details, and troubleshooting.

Quality and pricing:

• In beta, the tool uses state-of-the-art AI models, delivering high-quality responses that often require no manual edits (scores around 4–5 in internal tests).
• Pricing for the Chrome extension is expected to be around $95/month per listing after beta, with current beta users enjoying a 14-day free trial and a lifetime price lock of $49/month per listing (up to 300 queries per listing).
• Mobile support, broader platform compatibility, and additional browser support are in development with updates planned for early 2025.

Support:

• For questions, users can contact support at [email protected].

How to Use AI Duh AI-Responder for HostAway

1. Install the HostAway AI Duh Chrome extension.
2. Provide the property knowledge document (up to 800 words) and connect reservation data.
3. Use the AI-generated responses to reply to guest messages, with options to edit or prefill responses.

Safety and Best Practices

• Use AI-generated messages as drafts; review for accuracy and compliance with hosting policies before sending.
• Ensure guest data is handled securely and that privacy policies are followed.

Target Users

• Hosts and property managers using HostAway who want to save time on guest communications while maintaining a professional and empathetic tone.

Pricing and Availability

• AI-powered guest responses using multiple data sources (property knowledge, reservations, chat history)
• Support for empathetic, high-quality replies via GPT-4o and GPT-NeoX 20B
• Quick reply drafting with minimal editing required
• Beta access with 14-day free trial and lifetime price lock at $49/month/listing (up to 300 queries/listing)
• Per-listing pricing model post-beta (~$95/month/listing)
• Ongoing development for mobile, cross-platform, and broader browser support