Articula

Articula - AI Communication Employee for International Trade

Articula is an AI-powered communication employee designed to autonomously manage international trade communications across all major channels (Slack, Email, WhatsApp, Telegram, and more coming soon). It automates negotiations, follow-ups, and channel continuity to boost efficiency and order value.

Overview

• Automates end-to-end communications with customers, suppliers, and distributors
• Handles negotiations and inquiries autonomously
• Maintains consistent dialogue across multiple channels
• 24/7 always-on operation with context-aware decision making

Key Capabilities

• End-to-End Communication Management: Centralizes and automates interactions across stakeholders
• Repetitive Task Automation: Schedules follow-ups, creates reminders, and tracks deadlines
• Always-On Autopilot: Operates 24/7 with guidelines-driven, context-aware actions
• Channel Continuity: Ensures consistent messaging across Slack, Email, WhatsApp, Telegram
• Stakeholder Management: Supports customer relations, supplier management, and distributor networks
• Internal Coordination: Synchronizes internal teams to maximize collaboration
• Business Impact: Proven potential to increase order values and improve response times

How It Works

1. Articula acts as your AI communication employee across all supported channels.
2. You set guidelines, priorities, and playbooks for handling inquiries, negotiations, and follow-ups.
3. It autonomously engages with customers, suppliers, and distributors, schedules tasks, and provides timely status updates.
4. It adapts to your business patterns and maintains continuous, context-aware conversations.

Use Cases

• Auto-negotiations and inquiry handling with suppliers and distributors
• 24/7 follow-up messaging to accelerate deal closures
• Scheduled reminders for important milestones and deadlines
• Cross-channel coordination to ensure unified customer experiences

Safety and Privacy Considerations

• Behavioral controls and business guidelines are applied to every interaction
• Data handling adheres to enterprise-grade privacy expectations (no unapproved data sharing)
• Human-in-the-loop options available for high-stakes negotiations

Core Features

• End-to-end communication management across Slack, Email, WhatsApp, Telegram, and more
• Autonomous handling of customer, supplier, and distributor inquiries
• Negotiation automation with guideline-driven decision making
• Repetitive task automation: follow-ups, reminders, and deadline tracking
• Always-on 24/7 operation with context-aware actions
• Cross-channel continuity to maintain consistent messaging
• Internal coordination to streamline team collaboration
• Potential to increase order values through proactive engagement

Getting Started

• Sign in to access Articula and configure your communication playbooks
• Define channels, roles, and guidelines
• Deploy to start automating international trade communications

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