AskJack

AskJack by Crafted Labs is an AI-powered workplace knowledge assistant that provides instant answers to work questions by connecting to your existing tools and data sources. It offers AI-driven workplace search, an AI-powered knowledge base, and integrations across Google Drive, Slack, and more to help teams find information quickly, break down silos, and improve productivity. It emphasizes fast setup, security, and scalable knowledge management, with a focus on reducing manual searching and support ticket volume.

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How AskJack Works

1. Connect your data sources. Integrates with Google Drive and other apps to pull relevant knowledge.
2. Use AI-powered search. Retrieves precise, contextual answers from across your organization in seconds.
3. Leverage a ready-to-use knowledge base. Auto-generates a knowledge base from connected tools, with quick notes for missing data.
4. Access via multiple interfaces. Slack integration lets your team ask questions where they work.
5. Secure and compliant by design. Enterprise-grade security with SOC 2 Type II in progress, encryption, RBAC, audit logs, and more.

Key Capabilities

• AI-powered RAG (Retrieval-Augmented Generation) delivers fast, context-aware answers.
• Hybrid retrieval architecture combines vector search and keyword search for optimal results.
• Real-time knowledge synchronization across sources to keep information current.
• Configurable relevance thresholds, comprehensive audit trails, and source attribution.
• Custom fine-tuning options for domain-specific accuracy.
• Integrations with Google Drive, Slack, Notion, OneDrive, websites, and more to centralize knowledge.
• AI-powered knowledge base that can be deployed in minutes; Quick Notes to document gaps.
• Enterprise-grade security: end-to-end encryption, RBAC, MFA, regular security testing, data residency options, and secure APIs.
• SOC 2 Type II in progress, with a transparent security posture and ongoing audits.
• Clear ROI: fast setup (minutes), reduced time searching, lower support volume, and improved productivity.

Integrations & Data Sources

• Google Drive integration for instance-based answers and seamless data access.
• Slack integration to answer questions directly in team workflows.
• Connectivity to other common tools (Notion, OneDrive, websites, etc.) for unified knowledge.

Security & Compliance

• End-to-end encryption in transit and at rest.
• Role-based access control (RBAC) with granular permissions.
• Comprehensive audit logging and real-time security monitoring.
• Regular penetration testing and vulnerability assessments.
• MFA for all user accounts.
• Data residency options and SOC 2 Type II in progress with ongoing third-party audits.

ROI & Implementation

• Setup in minutes, not days; no complex integration required.
• Immediate access to a centralized knowledge base; expandable with more data over time.
• Value metrics include reduced search time, fewer support tickets, and improved knowledge retention.

Safety & Best Practices

• Designed for enterprise knowledge sharing; ensure data access aligns with internal policies and privacy requirements.

Core Features

• Instant AI-powered workplace search across connected sources (Google Drive, Slack, etc.)
• AI knowledge base ready in minutes with auto-fill notes for gaps
• Seamless Slack integration for in-workspace querying
• AI-powered RAG with advanced retrieval and contextual results
• Real-time data synchronization across tools and sources
• Configurable relevance, audit trails, and source attribution
• Enterprise-grade security: encryption, RBAC, MFA, audits, and vulnerability management
• SOC 2 Type II in progress with ongoing third-party audits
• Data residency options and compliant data handling
• Fast ROI: minutes to value, reduced search effort and support load

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How to Use AskJack

1. Connect Google Drive and any other data sources you use.
2. Start asking questions in Slack or via other connected interfaces.
3. Review AI-generated answers with source attributions; expand knowledge base as needed.

Safety and Legal Considerations

• Use within your organizational policies; ensure data sources are authorized and compliant with privacy guidelines.