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Backsy

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Research & Data Analysis

Introduction

Collect and analyze anonymous product feedback effortlessly.

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Backsy Product Information

Backsy.ai — AI-Powered Feedback Analysis Platform

Backsy.ai is an AI-driven platform designed to turn raw customer feedback into clear, actionable insights. It captures feedback from text or voice, filters out junk and spam, analyzes trends, and helps teams prioritize improvements. The tool emphasizes ease of capturing anonymous feedback, AI-assisted insight extraction, and social proof generation to build trust and boost sales.

How Backsy.ai Works

  1. Capture feedback: Collect anonymous feedback in text or voice form.
  2. AI filtering: Remove junk and spam so you only see meaningful feedback.
  3. AI analysis: Extract key insights on product strengths and weaknesses.
  4. Trend charts: Visualize feedback trends over time to guide improvements.
  5. Social proof (optional): Turn insights into social proof to showcase your product.

Pricing

  • Free forever — No-commitment, $0 USD / month: Unlimited feedbacks, unlimited products/services, unlimited max credit balance, no feedback validation or filtering, no subscription required.
  • Starter — $19.99 USD / month: 2,000 credits / month, 6,000 max credit balance, includes feedback validation and filtering, unlimited products/services/feedbacks.
  • Growth — $49.99 USD / month: 6,000 credits / month, 18,000 max credit balance, everything in Starter plus additional features.
  • Large — $79.99 USD / month: 10,000 credits / month, 30,000 max credit balance, everything in Growth.

Note: Each feedback item costs 1 credit to analyze.

FAQ Highlights

  • Anonymous feedback keeps respondents honest and improves data quality.
  • You cannot delete feedback to preserve honest insights, but junk can be auto-filtered before processing.
  • Start by signing up, creating a product, and collecting feedback right away.

Core Features

  • Anonymous, high-quality feedback collection
  • AI-powered analysis highlighting improvement areas
  • Text or voice feedback input
  • Automatic junk/spam filtering
  • Trend visualization and time-based insights
  • Optional social proof generation to boost trust and sales
  • No-commitment free plan; scalable paid tiers
  • Credits-based model for analyzing feedback items