Bexy AI Product Information

Bexy AI: ChatGPT Sales Chatbot is a 24/7 AI-powered sales assistant for Shopify stores. It engages visitors, answers queries, handles support, recommends products, and drives conversions through upsells and cross-sells. The plug-and-play setup adapts to your brand voice, supports 100+ languages, and integrates with store data to provide personalized shopping experiences. The solution aims to reduce friction, lower refunds, and increase average order value (AOV) by delivering proactive, contextual interactions at critical moments.


How it works

  1. Install the Bexy AI app on your Shopify store.
  2. The AI is automatically trained on your product catalog and pages to stay in-brand and up-to-date.
  3. Visitors are engage proactively at key moments, with the AI asking questions to understand needs, recommending products, and handling inquiries.
  4. The assistant supports up to 100+ languages and can perform product recommendations, upsells, and cross-sells, while capturing emails and tracking orders.
  5. Choose a plan and start with a quick plug-and-play setup; the AI stays in sync with your store data automatically.

Key Benefits

  • 24/7 live-like conversational sales assistant that boosts conversions
  • Proactive engagement to reduce cart abandonment and improve customer satisfaction
  • Custom training to align with your brand voice and pages
  • Automated product recommendations, upsells, and cross-sells
  • AI order tracking and email capture to streamline post-purchase experience
  • Works with latest Shopify themes and supports 100+ languages
  • In-sync with shop products, pages, and orders for accurate responses

Pricing (USD)

  • Essential: $39 / month (or $389/year) – 1000 AI replies / month, 1 team member, basic product recommendations, order tracking, email capture, etc.
  • Growth: $99 / month (or $989/year) – 2000 AI replies / month, 5 team members, enhanced data objects, advanced automation.
  • Pro: $179 / month (or $1,789/year) – 4000 AI replies / month, 10 team members, full feature set.
  • Elite: $369 / month (or $3,789/year) – 6000 AI replies / month, 50 team members, max data objects, advanced workflows.

All charges are billed in USD. Recurring charges billed every 30 days. Free trial available for some plans.


What’s Included

  • Real-time AI chat with visitors on your store
  • AI product recommendations and cross-sell / upsell capabilities
  • Proactive sales moments to drive conversions
  • Email capture and order tracking capabilities
  • Custom training to tailor responses to your catalog and branding
  • Multilingual support and compatibility with latest Shopify themes
  • Data synchronization with products, orders, and store content
  • Team-based access with scalable permissions

How to Use Bexy AI

  1. Install the Bexy AI app from the Shopify App Store and connect your store.
  2. Configure welcome messages, chat flows, and product prompts to fit your brand.
  3. Train the AI on your product catalog and pages (automatic syncing available).
  4. Enable proactive sales prompts, upsell/cross-sell prompts, and order-tracking workflows.
  5. Monitor performance via analytics and adjust workflows to optimize conversions.

Safety, Privacy, and Compliance

  • Designed for e-commerce enablement and improved customer experience.
  • Data handling aligns with Shopify permissions and your store policies.

Core Features

  • 24/7 AI sales assistant integrated with Shopify
  • Proactive attraction of visitors and product recommendations
  • Upsell, cross-sell, and bundle suggestions
  • Email capture and order tracking
  • Customizable chat flows and welcome messages
  • Multi-language support (100+ languages)
  • Automatic synchronization with products, orders, and store data
  • Easy plug-and-play setup with brand voice adaptation
  • Scalable team access (Essential to Elite plans)