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Billabex Product Information

Billabex — Automated Invoice Collection and Payment Reminders

Billabex is an AI-powered, multichannel follow-up assistant designed to automate and optimize invoice collections. You can customize a virtual agent (name, personality, tone) and deploy it across email, SMS, regular mail, registered mail, phone calls, and voicemail. The agent reads invoices from your system or email, crafts personalized follow-up plans, and communicates with debtors in a tactful, diplomatic manner to improve payment rates.


How It Works

  1. Customize your virtual agent: Assign a name, refine its personality and tone, and choose channels (email, SMS, mail, phone, voicemail).
  2. Integrate invoices: Send invoices by email or grant access to your billing/invoicing tool so the agent can read or retrieve them.
  3. Intelligent follow-ups: For each debtor, the agent creates a tailored, intelligent follow-up plan and can respond to debtor questions, ensuring effective communication.

Features

  • Multichannel, multilingual virtual agent that adapts to debtor language and context
  • Automates payment follow-ups across email, SMS, paper mail, voice messages, and phone calls
  • Multilingual capability (English, French, Spanish, Italian, Portuguese, and more)
  • Intelligent, tailored follow-up plans per debtor with proactive scheduling
  • Real-time, tactful responses to debtor questions
  • Regular reporting and progress monitoring
  • User control: disable follow-ups for specific debtors or channels; automated alerts when blocked
  • Easy integration with accounting, billing, or CRM tools and API access

Pricing & Plans

  • Simple, transparent pricing with no subscription or commitment
  • Pre-load wallet from €10 (excluding tax) and activate/deactivate channels as needed
  • Per-channel rates: Email €0.90, SMS €0.90, Voicemail €1.50, Phone Call €4.90, Mail €0.90 plus postage
  • Volume-based discounts and personalized quotes available upon inquiry

Why Billabex AI

  • Personalizes reminders based on customer payment behavior
  • Reads unstructured data, understands responses, and acts accordingly
  • Continuously improves through machine learning to optimize strategies
  • Simulates human-like interactions to improve response and payment rates
  • Reduces manual workload and frees up teams for strategic tasks
  • Improves debtor experience with empathetic, professional communications

Integrations & Security

  • Connects with your accounting, billing, or CRM tools via integrations and API
  • Emphasizes data confidentiality and security in compliance with current regulations

Use Cases

  • Automate reminders across multiple channels and languages
  • Personalize follow-ups to maximize recovery chances
  • Monitor accounts receivable with clear dashboards and reports

How to Get Started

  • Request a demo through the Billabex website
  • A team member guides you through setup, customization, and integration

Safety & Compliance

  • Designed for professional, compliant debt collection
  • Ensures respectful and diplomatic communication to maintain client relationships

Core Benefits

  • Increased payment rates through intelligent, personalized follow-ups
  • Time and cost savings via automation
  • Enhanced visibility into collection performance
  • Flexible channel management tailored to each debtor