Botjet Product Information

Botjet – Conversational AI Platform 360°

Botjet is a comprehensive conversational AI platform designed for business use, offering an integrated suite of technologies to build, deploy, and manage AI-powered customer interactions across multiple channels. The platform emphasizes ease of adoption, affordability, and the ability to transition to an AI-first business model.


Overview

  • Purpose-built for business-grade conversational experiences across Web, IoT, and Mobile.
  • Focuses on understanding intents and needs even in dialogic contexts, beyond simple command-based interactions.
  • Combines a stateful conversation engine with deep learning capabilities (NLP, NLG, speech, and language synthesis).
  • Supports both speech and text modalities, enabling seamless multi-channel conversations.

Key Capabilities

  • Conversation Engine: Models human-like dialog flows for both speech and text. Extracts intent from natural input, manages dialog state, context, salience, and completion.
  • Deep Learning: Advances in semantic analysis, natural language generation (NLG), and speech technologies. Learns from labelled or unlabelled data to generate insights.
  • Speech Recognition: Combines in-house speech recognition with third-party systems for accurate transcription and understanding.
  • Speech Synthesis: Proprietary technology that enables natural-sounding, conversationally appropriate voice output.
  • End-to-End Integration: Rich ecosystem to deploy and manage AI across platforms and devices.

How It Works

  • Capture user input via voice or text.
  • The Conversation Engine interprets intent, maintains context, and guides the dialog toward completion.
  • Leverage deep learning modules for understanding, response generation, and voice synthesis.
  • Integrate with various channels and systems through a flexible integration suite.

Use Cases

  • E-Commerce: Customer support, order status, product recommendations.
  • Healthcare: Patient engagement, appointment reminders, triage workflows.
  • Banking: KYC assistance, transaction queries, support automation.
  • Travel & Hospitality: Booking assistance, itinerary updates, concierge style interactions.

Integrations & Platform Reach

  • Web, IoT, and Mobile channel coverage to maximize reach.
  • Integration suite to maximize ROI on AI investments and deploy bots across platforms.
  • Partnership and developer-friendly approach to expand capabilities.

Safety and Privacy Considerations

  • Typical enterprise deployments emphasize secure data handling, access controls, and compliant workflows across channels.

Core Features

  • 360° Conversational Support across Web, IoT, and Mobile
  • Multi-modal input: voice and text with robust intent recognition
  • Stateful conversation engine for context management and dialog flow
  • Deep Learning stack for semantic understanding, NLG, and speech synthesis
  • Hybrid Speech Recognition leveraging in-house and third-party systems
  • Proprietary Speech Synthesis for natural voice output
  • Rich Integrations Platform to connect with external systems and services
  • Ready-to-use use cases for E-Commerce, Healthcare, Banking, Travel & Hospitality
  • Enterprise-ready deployment options and partner program

How to Get Started

  • Explore demos and product tours to see Botjet in action.
  • Contact sales or support to discuss deployment and pricing.
  • Join the partnership or developer program to extend Botjet capabilities.

Contact & Support