BotSailor

BotSailor Multi-Channel AI Chatbot Platform is an all-in-one solution for building, deploying, and managing AI-powered chatbots across multiple channels, including WhatsApp, Facebook Messenger, Instagram DM, Telegram, and Website Chat. It enables businesses to automate marketing, sales, and support with AI-driven conversations, conditional responses, data gathering, and seamless integrations. The platform emphasizes ease of use, omnichannel reach, powerful automation, and scalable, data-driven messaging for e-commerce, lead generation, and customer engagement.

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Channels and Automation Capabilities

• WhatsApp Chatbot: automates conversations, order updates, marketing campaigns, and customer support via the Official WhatsApp Business API
• Facebook Messenger: AI-powered interactions with data gathering and conditional responses
• Instagram DM: instant responses, lead generation, and automated sales funnel management
• Telegram: bot creation and advanced group management
• Website Chat: real-time engagement and instant support on your site
• Integrations: OpenAI language technology and multiple third-party services for human-like interactions
• Catalog and eCommerce: WhatsApp Catalog integration, WooCommerce, and Shopify automation
• Webhook Workflow: trigger real-time messages and integrate with third-party platforms
• API Access: HTTP API and developer-friendly endpoints for custom integrations
• Zapier & API Endpoints: seamless task automation and cross-app connectivity
• Payments: supports multiple payment methods for streamlined checkout and orders
• White Label: brandable solutions for resellers and agencies

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How It Works

• Create AI chatbots with a visual builder, add flows, intents, and data triggers
• Connect your channels and publish across WhatsApp, Messenger, Instagram DM, Telegram, and Website Chat
• Use Conditioning, AI-assisted replies, and smart routing to improve response speed and accuracy
• Leverage Webhook Workflow and HTTP API to automate notifications, orders, and CRM actions
• Collect data via forms and user input flows for targeted marketing and personalized experiences
• Monitor performance with a shared inbox, multi-agent collaboration, and signature customization

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Use Cases

• E-commerce order notifications, abandoned cart reminders, and real-time order status
• Lead generation and sales funnel automation via instant responses and guided flows
• Customer support with AI-assisted recommendations and faster resolution
• Multi-channel marketing campaigns with personalized, high-open-rate broadcasts
• White-label solutions for agencies and resellers to offer branded chatbots

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Safety and Compliance

• Built to support compliant, scalable customer interactions across channels
• AI assistance with intent detection to route queries to the correct flows
• Data handling aligned with business needs and privacy considerations

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Core Features

• Multi-channel chatbot deployment across WhatsApp, Facebook Messenger, Instagram DM, Telegram, and Website Chat
• Visual drag-and-drop flow builder for no-code chatbot creation
• AI-powered assistant with custom data training and intent detection
• Centralized shared inbox with omnichannel conversations and agent management
• AI-powered suggestions and smart routing for faster, accurate responses
• Sequence (drip) messaging and user input collection flows
• Webhook Workflow for real-time integrations with Typeform, Google Forms, WooCommerce, Shopify, Elementor, and more
• HTTP API integration to fetch live data and trigger dynamic responses
• WhatsApp Catalog integration to showcase products and enable in-chat purchases
• WhatsApp Form Flows for scheduling appointments and collecting leads
• WooCommerce and Shopify automation via WhatsApp for order updates and cart recovery
• White-label program for brand customization and reseller partnerships
• 50+ language support with high accuracy in user query resolution
• Extensive developer resources, tutorials, and support

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Key Benefits

• Boost engagement and sales with high-open, data-driven broadcasts
• Centralize conversations across channels for efficient support
• Scale with AI intelligence, automation, and seamless integrations
• Faster time-to-value with no-code flow design and turnkey templates
• Flexible pricing and white-label options for partners

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Quick Start

1. Sign up and connect your channels
2. Build your chatbot flows using the visual builder
3. Configure Webhook Workflow and HTTP API endpoints
4. Launch campaigns and monitor across channels
5. Continuously train AI with FAQs, docs, and data uploads