Brandwise

Brandwise | Social Engagement Manager is an AI-powered social engagement platform designed to boost conversations, moderation, and engagement across Facebook, Instagram, and TikTok from a single workspace. It combines automated moderation, AI-generated replies, and analytics to help brands manage comments, DMs, and mentions at scale, while maintaining a consistent brand voice and protecting ad spend.

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Key Capabilities

• Unified social inbox: Manage conversations, comments, DMs, and mentions from all connected platforms in one place.
• AI-powered moderation: Real-time filtering to hide negative or spammy comments across ads and organic posts, designed to protect ad spend.
• AI-generated replies: Brand-customized, humanlike responses that align with your brand tone; learns and improves with use.
• Brand-specific AI knowledge: Create a Knowledge Base (text, PDFs, or manual instructions) that the AI uses to inform replies and moderation.
• Analytics and insights: In-depth analytics across all pages and team members to optimize performance.
• Post Viewer: View full post threads without leaving the platform to understand context before replying.
• 2-way translation: Automatic translation of incoming comments and replies to/from any language.
• Blacklist and bulk actions: Block or hide specific terms; perform bulk actions on multiple comments.
• Platform coverage: Supports Facebook, Instagram, and TikTok for both organic and paid content.

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How it Works

1. Connect your social accounts (Facebook, Instagram, TikTok).
2. Define brand knowledge for the AI (pricing, products/services, policies) by uploading text, PDFs, or instructions.
3. Let AI moderation filter comments and generate replies in real time across ads and organic posts.
4. Use analytics and the Post Viewer to monitor performance and maintain brand consistency.
5. Apply bulk actions and translation to streamline team workflows.

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Platforms & Access

• Platforms supported: Facebook, Instagram, TikTok.
• Real-time moderation and replies across ads and organic posts.
• Access for modern teams with analytics for individual contributors.

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Pricing & Trial

• Start free trial for 7 days; cancel anytime.
• Book a demo to see how Brandwise fits your team’s workflow.

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Safety & Compliance

• Moderation aims to protect ad spend and maintain brand safety by filtering negative content.
• AI replies should follow your brand guidelines and be reviewed when needed.

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Core Features

• Unified social inbox for Facebook, Instagram, and TikTok
• Real-time AI-powered moderation across ads and organic posts
• AI-generated, brand-consistent replies
• Brand Knowledge Base for AI learning
• In-depth analytics across pages and team members
• Post Viewer to see full context of conversations
• 2-way translation for multilingual engagement
• Blacklist and bulk actions to manage workflow
• Cross-platform support for both organic and paid content