broadn

Broadn — AI native CPQ platform for closing deals 10x faster

Broadn is an AI-powered CPQ (Configure, Price, Quote) platform designed to transform and accelerate sales workflows. It automatically identifies products, prices, and generates accurate quotes from inquiries received via email, contact forms, and messaging apps like WhatsApp. The solution is built to handle large, complex catalogs and to streamline quote-to-cash processes end-to-end.

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How it works

1. Incoming inquiries (email, forms, WhatsApp) are read and analyzed.
2. Products are automatically matched against large catalogs and complex configurations.
3. Pricing is calculated, discounts applied, and professional quotes are generated in seconds.
4. Quotes proceed through negotiation and approvals, then orders and invoices are managed.
5. Real-time visibility into payment status and order fulfillment is provided.

Broadn supports fast response times and accuracy across multiple channels, helping teams win deals faster and reduce manual data entry.

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Use cases / Applications

• Manufacturing: accurate quotes for custom-configured products and complex assemblies.
• Wholesale Distributors: automated quotes for large catalogs, bundles, and discounts.
• Materials Suppliers: quotes for projects ranging from single items to full material lists.
• Industrial Equipment Sales: quotes for equipment rentals, sales, and service contracts.
• Construction Contractors: precise quotes for residential and commercial projects.
• Ecommerce (B2B): accelerated, globally optimized quote generation.

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How to use Broadn

• Incoming inquiry is captured from preferred channels (email, web form, WhatsApp).
• AI matches products in the catalog, considering compatibilities and configurations.
• Pricing is calculated with discounts and fulfillment options; a professional quote is generated in seconds.
• Quotes undergo negotiation and approval workflows.
• Once approved, orders are processed, payments collected, and invoices generated with full visibility into status.

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Key Benefits

• Instant, accurate responses across email, WhatsApp, and web forms.
• Quote generation in seconds from complex inquiries and large product catalogs (up to 20,000 SKUs).
• 60-second quote creation from detailed inquiries (average, per client catalogs).
• 24-hour turnaround for standard, recurring inquiries and RFQs to signed purchase orders.
• 0 errors policy: quotes, orders, and invoices are free of unapproved discounts, unauthorized pricing, and misconfigurations.
• End-to-end Order-to-Cash workflow: quotes, orders, payments, and fulfillment.
• Real-time payment visibility and status updates.
• Channel-agnostic engagement: respond via email, WhatsApp, or web forms.

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Integrations & Compatibility

• ERP integrations: SAP, Salesforce, Shopify, Microsoft Dynamics CRM, QuickBooks (with options for clients without ERP).

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What our users say

• “AI-powered automation significantly improved efficiency and accuracy, standardizing processes across regions.”
• “Automating inquiries reduced response times and boosted sales while easing workloads.”
• “Broadn elevates customer service with faster, more personalized responses.”

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Core Features

• AI-powered quote generation from inquiries across email, WhatsApp, and web forms
• Automatic product matching against large, complex catalogs (up to 20,000 SKUs)
• Pricing calculation with discounts and configurable fulfillment options
• Rapid quote creation: typically within seconds
• Quote negotiation and approval workflows
• End-to-end Order-to-Cash: quotes, orders, invoicing, and payments
• Real-time payment status and order fulfillment visibility
• Multi-channel support (Email, WhatsApp, Web forms)
• ERP and major platform integrations (SAP, Salesforce, Shopify, Microsoft Dynamics CRM, QuickBooks)
• Fast onboarding with 60-second quote capability from detailed inquiries
• Error-free quotes and documents (no unapproved discounts or misconfigurations)
• Global ecommerce (B2B) oriented capabilities for scalable catalogs