ChartX Product Information

ChartX - AI-powered elder care facility management and billing solution is an integrated platform designed to streamline billing, patient onboarding, and regulatory compliance for assisted living, hospice, and other elder care facilities. It emphasizes automation, real-time data access, advanced analytics, and strong security to help facilities optimize finances and focus more on resident care.


Key Use Cases

  • Automate invoicing, payments, and denial management for assisted living facilities.
  • Automate billing and medical documentation for hospice facilities (coming 2026).
  • Onboard new patients with a single-click, importing individual service plans to accelerate startup.
  • Maintain compliant, up-to-date patient records with real-time synchronization.
  • Generate comprehensive financial analytics and reporting to drive decisions.

How It Works

  1. Upload facility and patient data. Import residents, service plans, and billing rules.
  2. Automate billing and denials. The system handles claim submissions, denials, and denial appeals end-to-end.
  3. Real-time access. Cloud-based synchronization ensures patient records and financial data are current.
  4. Analytics & reporting. Leverage comprehensive analytics to understand revenue, costs, and savings opportunities.

Security & Compliance

  • All data is encrypted and HIPAA-compliant, aligning with government security guidelines for protected health information.

Core Features

  • End-to-end billing automation (invoicing, payments, denials, and appeals)
  • One-click patient onboarding with automated service-plan setup
  • Real-time cloud-based patient record synchronization
  • Comprehensive analytics and financial reporting
  • Multipurpose solution for facilities of varying sizes
  • Advanced security and HIPAA compliance
  • Ready-to-use integrations and partnerships with trusted providers

How It Helps Your Facility

  • Reduces manual administrative workload, freeing time for direct resident care
  • Improves accuracy and speed of billing cycles
  • Enhances regulatory compliance and audit readiness
  • Provides actionable insights to optimize savings and growth