Chat Thing Product Information

Chat Thing is a platform to create custom ChatGPT-style bots trained on your own data (Notion, websites, and more) to automate in-app, website, and community conversations. It offers multi-channel deployment, a gallery of example bots, and advanced data-connectivity to keep responses relevant and up-to-date. The service emphasizes enterprise-grade customization, privacy, and scalable bot management for teams and businesses.


How it works

  1. Train on your data: Import and connect data sources (Notion, websites, YouTube, RSS, etc.) so your bot can answer using your content.
  2. Deploy anywhere: Use on websites, apps, and messaging channels like Slack, Discord, WhatsApp, Telegram, and more with a single bot configuration.
  3. Tune and test: Adjust models, temperatures, and prompts; test responses; and iterate using built-in analytics and testing tools.
  4. Scale with power-ups: Extend capabilities through tool integrations (Zapier, Notion Databases, etc.) and API access for custom workflows.

Use cases

  • Customer Support: 24/7 bots trained on your documentation to handle common questions.
  • Multi-channel Bots: Engage users across websites, apps, Discord, Slack, and more.
  • Blog Bots: Answer questions about all posts and content you’ve published.
  • AI App Assistants: Guides users and can perform actions on their behalf.

Gallery and templates

  • Explore a Bot Gallery with prompts, models, and settings to inspire your own creations.
  • See example bots like Airbnb Bot or Surf Forecast Bot and adapt them to your data.

Data & channels

  • Connect data from multiple sources (websites, Notion, YouTube, etc.) with auto-sync so the bot stays current.
  • Deploy across channels: web, Slack, Discord, WhatsApp, Telegram, and more; supports custom integrations via a bot API.

Advanced features

  • Power-ups for tool calling and third-party integrations.
  • Bot usage analytics, conversations view, and testing to optimize performance.
  • Multilingual capabilities and branding customization (colors, logos).
  • Security & privacy: your data is not used for AI training beyond your own bot; data is stored securely on servers.

Safety and governance

  • Train on your own data and maintain control over the knowledge base used by the bot.
  • Use response guards and configurable prompts to minimize unsafe or misleading outputs.

Core Features

  • Create AI agents trained on your content (Notion, websites, YouTube, RSS, etc.)
  • Connect multiple data sources with auto-sync to keep knowledge up-to-date
  • Deploy bots across websites, Slack, Discord, WhatsApp, Telegram, and more
  • Bot Gallery for templates and examples to accelerate development
  • Power-ups for tool-calling and external service integrations
  • API access for custom integrations and workflows
  • Multilingual support and customizable brand UI (colors, logos)
  • Security & privacy: data not used to train external models; secure storage
  • Bot analytics, conversations view, and testing tools