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Chatcare

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Chatbots & Virtual Companions

Introduction

Chatcare uses GPT-powered chatbots to improve efficiency, lower costs, and enhance customer experiences.

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Chatcare Product Information

Chatcare — AI customer support for e-commerce

Chatcare is an AI-powered chatbot designed to automatically answer common customer queries, provide order updates, and drive sales on your website. It enables 24/7 human-like conversations, leveraging your existing help articles and FAQs to train the bot quickly. The solution is built to scale with your business and can be deployed on your site in minutes.

How it works

  1. Bring your content: Import your help articles, FAQs, and other knowledge to train the chatbot in minutes.
  2. Configure: Personalize the chatbot (name, color, logo, and other branding) to fit your site.
  3. Deploy: Add the chatbot to your website and start assisting customers immediately.

Key outcomes: reduced support load, faster response times, and potential sales uplift through proactive product recommendations.

Pricing

  • Plans scale with your business size. Annual payments save 20%.
  • Free plan available with basic features.
  • Plans include different page indexing, message limits, and customization options.

Pricing Tiers Presented:

  • Free: $0 / month — 10 pages indexing, 50 messages, basic customizations, 30 days chat history.
  • Seed: $19 / month — 100 pages indexing, 1k messages, advanced customizations, advanced analytics, unlimited chat history.
  • Growth: $49 / month — 300 pages indexing, 5k messages, advanced customizations, advanced reporting, unlimited chat history.

Note: Plans may offer more features; compare plans to choose the best fit for your business. Discounts available for annual billing.

Features Overview

  • AI chatbot that answers customer questions 24/7 with human-like conversations
  • Trainable from your existing content (help articles, FAQs, etc.)
  • Easy branding customization (name, color, logo)
  • Quick deployment to websites (minutes)
  • Proactive sales assistance with product recommendations
  • Plans tailored for small to large ecommerce sites with scalable limits
  • Free option available for basic needs
  • Data privacy and secure handling of customer interactions

How it Works in Practice

  • Upload and train: Bring your content to train the bot.
  • Configure: Set up branding and behavior.
  • Deploy: Integrate on your site and start assisting customers.
  • Monitor: Use basic analytics to track performance and iterate.

FAQs (abridged)

  • What is Chatcare? An AI chatbot for ecommerce customer support and sales.
  • How do I train the chatbot? Import help articles and FAQs; bot learns to answer like your content.
  • Does it support multiple languages? Yes, language support is listed among capabilities.
  • Can I customize responses? Yes, with advanced customization options.
  • Do you use OpenAI? The material references OpenAI in questions; confirm current backend in plan details.

Safety and Legal Considerations

  • Use for customer support and sales optimization; ensure data privacy and comply with applicable terms and policies.