Chathero AI Product Information

Chathero AI Solution – Chatbot & Messaging Suite is a German-origin, no-code AI platform designed to elevate chat-based customer communication across websites, online shops, and messaging channels (including WhatsApp). It enables marketing, sales, and customer service teams to engage customers, automate responses, and optimize interactions through an integrated suite of tools and integrations. The platform emphasizes DSGVO compliance, ease of setup, and an intuitive drag-and-drop designer for building and training intelligent assistants.


Key Capabilities

  • Webchat, Live-Chat, and Message Center to manage all conversations in one place
  • Flexible AI assistants and chatbots tailored for different use cases
  • WhatsApp broadcasting and messaging capabilities
  • AI-powered knowledge base (KI-Wissensdatenbank) for fast, accurate responses
  • No-code setup: train data, design assistants, and configure use cases with drag-and-drop
  • Seamless integration with websites, online shops, and messenger services
  • DSGVO-compliant hosting in Germany
  • Real-time customer management for inquiries across channels
  • Marketing, sales, support use cases to boost engagement and revenue
  • Free trial phase available to explore features

How It Works

  1. Content & intents training: Fill and train your AI knowledge base with relevant data.
  2. Design your AI assistant: Create a personalized assistant by choosing use cases and configuring behavior via drag-and-drop.
  3. Connect channels: Integrate Chathero with your website, online shop, and messaging services (e.g., WhatsApp).
  4. Deploy and monitor: Start handling inquiries with AI-powered responses, while monitoring performance and refining the knowledge base.

Use Cases

  • Customer retention and loyalty through proactive, AI-driven conversations
  • Lead generation and new customer acquisition via structured, AI-guided dialogues
  • Real-time interactions on websites, e-commerce stores, and social channels
  • Product and service promotion, with targeted messaging
  • Live support and helpdesk automation for faster resolutions

Safety and Compliance

  • Hosted in Germany with DSGVO conformity to protect data privacy
  • No-code platform designed for non-technical users
  • Personal support during onboarding and ongoing assistance

Core Features

  • Webchat & Live-Chat across multiple channels
  • WhatsApp Broadcasting & Messaging
  • AI-powered knowledge base (KI-Wissensdatenbank)
  • No-code platform with drag-and-drop configuration
  • Instant integration with websites, online shops, and messenger services
  • Real-time customer management for diverse inquiries
  • Lead generation, customer retention, and conversion-focused use cases
  • DSGVO-compliant hosting in Germany
  • Personal onboarding and ongoing support