ChatNode

ChatNode AI That Solves Support Tickets Before They Open is an AI-powered customer support chatbot designed to answer questions 24/7, using your own data to deliver highly accurate responses. It helps reduce wait times, capture leads, and improve customer experiences by proactively engaging visitors and seamlessly escalating complex inquiries to live agents when needed.

How it Works

1. Connect your data: Import your knowledge base, FAQs, product details, pricing, and other relevant data.
2. Deploy quickly: Add ChatNode to your website with a no-code setup in minutes.
3. Interact with visitors: Provide instant, on-brand responses, capture leads, and guide users toward the right actions.
4. Handoff to humans: When necessary, seamlessly transfer to a live agent for complex inquiries.
5. Learn and improve: The AI continuously learns from interactions and can auto-retrain to stay up-to-date with your latest information.

Why Teams Choose ChatNode

• 24/7 support that keeps learning and improves over time
• Accurate, data-driven answers tailored to your business data
• Proactive lead generation to capture and convert website visitors
• Live agent handoff for complex or nuanced conversations
• Detailed analytics to understand customer behavior and satisfaction
• Easy integrations with your favorite tools to boost efficiency
• No-code setup to import data and deploy quickly
• Strong security and compliance: encryption, zero-retention, GDPR/DPA alignment

Security and Compliance

• AES-256 encryption at rest and TLS 1.3 in transit to protect data
• Zero-Retention Data Policy: user data is not used to train models
• GDPR and DPA compliance to ensure data handling integrity
• Regular security standards alignment and audits

Pricing and Access

• Free Forever Plan available to build and test
• Predictable pricing with Cancel Anytime options
• No credit card required to start

What You Get

• 24/7 AI that answers customers using your data
• Proactive lead generation and real-time engagement
• Accurate, data-driven responses customized to your business
• Live agent handoff for complex inquiries
• In-depth analytics on queries, preferences, and satisfaction
• Easy deployment with no-code setup
• Seamless integration with favorite software tools
• Strong data security and privacy safeguards

Core Features

• 24/7 support with continuous learning
• Accurate, data-backed answers from your content
• Proactive lead capture and engagement
• Live agent handover for complex issues
• Rich analytics for optimization
• Easy drag-and-drop setup and data import
• Broad tool integrations for workflow efficiency
• Privacy-first with zero data reuse for training