ChatShape Product Information

ChatShape AI Chatbot Builder is a web-based platform that lets you create AI-powered chatbots for your website without complex setup. By providing your site URL, the built-in crawler extracts visible, copyable text to train a custom chatbot that answers customer questions, generates leads, and enhances conversion. It supports embedding on your site via a script tag, with options to upload PDFs, customize prompts, collect leads, and view analytics. The service emphasizes quick deployment, customizable branding, and scalable lead capture for businesses of all sizes.


How ChatShape Works

  1. Create a bot from your website. Go to chatshape.com/create, enter your website URL, and let the crawler extract page text to train the chatbot.
  2. Review and customize. After generation, customize prompts, start messages, and behavior to suit your brand voice.
  3. Embed on your site. Copy the script tag and insert it into your website’s HTML to deploy the chatbot.
  4. Extend with PDFs and data. You can upload PDFs to build knowledge from documents and add extra data via prompts or custom sources.
  5. Capture and analyze leads. Enable lead capture (email input forms) and view/export conversations and lead data from the dashboard.

Key Use Cases

  • 24/7 customer support answering questions instantly
  • Lead generation and qualification from conversations
  • Brand-consistent customer engagement
  • Quick deployment without heavy dev work

How to Use ChatShape

  • Visit chatshape.com/create and enter your website URL to start the crawler-based bot creation.
  • Review the extracted sources, select pages, and generate your chatbot.
  • Customize prompts and the start message to tailor responses.
  • Embed the chatbot on your site by adding the provided script tag.
  • Optionally upload PDFs or add additional data sources to enhance knowledge.
  • Turn on lead capture to collect emails and view/export leads in the dashboard.

FAQ Highlights

  • You can create a chatbot from a website or PDFs; you can also add custom data via prompts.
  • The crawler reads visible, copyable text from pages and displays extracted links before generating the bot.
  • All interactions and leads can be tracked and exported from the dashboard.
  • Customization options include branding, color, tone, and the AI’s start message.

Why Use ChatShape

  • Quick deployment with no heavy development
  • AI-powered responses tailored to your site content
  • Lead generation and analytics to optimize conversions
  • Flexible data sources (web pages, PDFs, and prompts) for richer knowledge
  • Easy embedding and customization to match your brand

Safety and Privacy Considerations

  • The bot is trained on publicly accessible content from your site and uploaded documents; ensure you have rights to share PDFs and texts.
  • Use the dashboard to monitor conversations and export data in compliance with your privacy policy.

Core Features

  • Website-based chatbot creation via URL crawl
  • Customizable prompts, start messages, and tone
  • Easy embed via script tag
  • PDF and document support for knowledge expansion
  • Lead capture and exportable analytics
  • Brand customization (branding, color, tone)
  • 24/7 AI-powered customer support and lead generation
  • Dashboard access for conversation analytics and lead management