HomeHealth & WellnessClever Health

Clever Health Product Information

Clever Health Smart Virtual Care is a comprehensive virtual care platform designed to deliver faster, cheaper, and more convenient healthcare through asynchronous and AI-assisted virtual visits. It combines virtual urgent care, primary care, Rx savings, mental health support, and future-ready telehealth capabilities into a single, data-driven solution for employers, plans, and members. The platform emphasizes immediate ROI, real-time reporting, and substantial cost savings compared to traditional telehealth models, with an emphasis on accessibility and member satisfaction.


How it works

  1. Member initiates care via async questionnaire. A smart, member-initiated intake guides the visit.
  2. AI-assisted triage and decision support. AI tools help clinicians diagnose and plan treatment quickly and accurately.
  3. Board-certified providers conduct visits. Virtual urgent care, primary care, and specialty support are available as needed.
  4. Rx savings engine searches lowest prices nearby. Integrated Clever RX pricing engine locates the best prices at nearby pharmacies.
  5. Real-time reporting and analytics. Client portal provides up-to-date utilization, ROI, app engagement, and Rx savings metrics.
  6. Supportive care coordination. Care coordinators help schedule visits and coordinate referrals when required.

Core Components

  • Async virtual urgent care and primary care visits
  • AI decision support and diagnostics assistance
  • Integrated Rx savings engine with broad pharmacy network
  • Mental health support with 24/7 AI chatbot and licensed professionals
  • Virtual veterinary/dental/vital care options coming soon
  • Real-time detailed analytics and reporting in a client portal
  • Easy client onboarding, marketing materials, and high-touch support
  • Private, secure portal access for members and providers

Key Benefits

  • Significant cost savings: industry-low consult fees with potential ~80% savings versus traditional telehealth plans
  • Fast care delivery: average visit times around 5–9 minutes from intake to completion
  • Broad access: urgent care, primary care, mental health, Rx savings, and more within one platform
  • Improved outcomes: AI-guided decision support and access to follow-up care as needed
  • Real-time visibility: actionable utilization and ROI metrics delivered through the client portal

Use Cases

  • Employers seeking lower telehealth costs and better member experience
  • Health plans needing integrated virtual care and Rx savings
  • Members wanting quick, affordable, and convenient virtual care with robust support
  • Organizations requiring real-time reporting and performance analytics

Why Clever Health Smart Virtual Care

  • Industry-low fees and no pay-per-use equivalent (pep) charges, delivering immediate ROI
  • Async-first care model reduces wait times and improves access
  • Proprietary Rx pricing engine delivers significant prescription savings across a large drug catalog
  • High member satisfaction with rapid consults and effective care coordination
  • Comprehensive portal and client success team to support implementation and ongoing success

Metrics & Social Proof (Illustrative)

  • Up to 50% savings vs traditional telehealth plans
  • 5:46 average visit time from smart questionnaire to physician completion
  • 53% Rx savings on average using the integrated pricing tool
  • 97% of members report feeling better after a call
  • 4.9/5 mobile app rating

How to Get Started

  • Contact Clever Health to discuss your needs
  • Activate the client portal for real-time reporting and analytics
  • Onboard members with marketing and educational materials
  • Launch and monitor ROI, utilization, andRx savings over time

Feature Snapshot

  • Async virtual urgent care and integrated primary care
  • AI decision support for faster, more accurate diagnoses
  • Integrated Clever RX price engine for lowest-priced meds nearby
  • Mental health support via AI chatbot and licensed professionals
  • Real-time reporting and analytics through a dedicated client portal
  • Seamless onboarding with marketing and implementation support
  • No fixed pay-per-minute model; industry-low consult fees with clear ROI
  • Comprehensive care coordination and referrals when needed
  • Future-ready care options (virtual dental, veterinary, vitals, etc.)