Clever Health Smart Virtual Care is a comprehensive virtual care platform designed to deliver faster, cheaper, and more convenient healthcare through asynchronous and AI-assisted virtual visits. It combines virtual urgent care, primary care, Rx savings, mental health support, and future-ready telehealth capabilities into a single, data-driven solution for employers, plans, and members. The platform emphasizes immediate ROI, real-time reporting, and substantial cost savings compared to traditional telehealth models, with an emphasis on accessibility and member satisfaction.
How it works
- Member initiates care via async questionnaire. A smart, member-initiated intake guides the visit.
- AI-assisted triage and decision support. AI tools help clinicians diagnose and plan treatment quickly and accurately.
- Board-certified providers conduct visits. Virtual urgent care, primary care, and specialty support are available as needed.
- Rx savings engine searches lowest prices nearby. Integrated Clever RX pricing engine locates the best prices at nearby pharmacies.
- Real-time reporting and analytics. Client portal provides up-to-date utilization, ROI, app engagement, and Rx savings metrics.
- Supportive care coordination. Care coordinators help schedule visits and coordinate referrals when required.
Core Components
- Async virtual urgent care and primary care visits
- AI decision support and diagnostics assistance
- Integrated Rx savings engine with broad pharmacy network
- Mental health support with 24/7 AI chatbot and licensed professionals
- Virtual veterinary/dental/vital care options coming soon
- Real-time detailed analytics and reporting in a client portal
- Easy client onboarding, marketing materials, and high-touch support
- Private, secure portal access for members and providers
Key Benefits
- Significant cost savings: industry-low consult fees with potential ~80% savings versus traditional telehealth plans
- Fast care delivery: average visit times around 5–9 minutes from intake to completion
- Broad access: urgent care, primary care, mental health, Rx savings, and more within one platform
- Improved outcomes: AI-guided decision support and access to follow-up care as needed
- Real-time visibility: actionable utilization and ROI metrics delivered through the client portal
Use Cases
- Employers seeking lower telehealth costs and better member experience
- Health plans needing integrated virtual care and Rx savings
- Members wanting quick, affordable, and convenient virtual care with robust support
- Organizations requiring real-time reporting and performance analytics
Why Clever Health Smart Virtual Care
- Industry-low fees and no pay-per-use equivalent (pep) charges, delivering immediate ROI
- Async-first care model reduces wait times and improves access
- Proprietary Rx pricing engine delivers significant prescription savings across a large drug catalog
- High member satisfaction with rapid consults and effective care coordination
- Comprehensive portal and client success team to support implementation and ongoing success
Metrics & Social Proof (Illustrative)
- Up to 50% savings vs traditional telehealth plans
- 5:46 average visit time from smart questionnaire to physician completion
- 53% Rx savings on average using the integrated pricing tool
- 97% of members report feeling better after a call
- 4.9/5 mobile app rating
How to Get Started
- Contact Clever Health to discuss your needs
- Activate the client portal for real-time reporting and analytics
- Onboard members with marketing and educational materials
- Launch and monitor ROI, utilization, andRx savings over time
Feature Snapshot
- Async virtual urgent care and integrated primary care
- AI decision support for faster, more accurate diagnoses
- Integrated Clever RX price engine for lowest-priced meds nearby
- Mental health support via AI chatbot and licensed professionals
- Real-time reporting and analytics through a dedicated client portal
- Seamless onboarding with marketing and implementation support
- No fixed pay-per-minute model; industry-low consult fees with clear ROI
- Comprehensive care coordination and referrals when needed
- Future-ready care options (virtual dental, veterinary, vitals, etc.)