Cogniroot AI

Cogniroot — AI Assistant by Eurosiamart is an AI-powered assistant platform designed to elevate customer interactions across multiple channels. It offers website chatbots, WhatsApp integration, and AI-powered direct call capabilities to streamline lead generation, scheduling, and support. The solution emphasizes seamless cross-platform deployment, brand-consistent customization, and scalable AI-assisted assistance for businesses ranging from ecommerce to healthcare and hospitality.

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How it works

1. Integrates with your website, WhatsApp, and phone-based channels.
2. Provides an AI-powered assistant capable of handling customer inquiries, scheduling, lead qualification, and proactive engagement.
3. Supports calendar-based appointment scheduling with automated reminders and rescheduling.
4. Enables rapid deployment with customization options to match your brand identity.
5. Offers multi-platform analytics and reporting to optimize conversations and conversion.

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Use Cases

• Custom AI Assistant for Customer Service on retail websites to answer inquiries, provide quick responses, and improve experience.
• Healthcare Appointment Scheduler to manage patient appointments, rescheduling, and reminders.
• E-commerce and restaurant booking automation with calendar integration to handle reservations and reduce staff workload.
• Lead generation via AI-powered conversations on websites and WhatsApp.
• Cross-platform engagement by combining website chat, WhatsApp messaging, and AI-powered voice/call interactions.

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Plans and Pricing (Examples)

• Free / Starter, Standard, and Premium tiers with features such as conversation quotas, calendar scheduling, and AI telephone call minutes.
• Each plan scales with incoming/outgoing word counts, calendar capabilities, and voice call durations to suit business size and needs.

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Implementation & Support

• Step-by-step integration guide and documentation for website, WhatsApp, and phone integrations.
• Extensive customization options for appearance, colors, behavior, and conversational style to align with brand identity.
• Customer testimonials and case studies highlighting improved engagement and efficiency.
• Ongoing updates and access through partnerships and app store availability where applicable.

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Safety and Compliance

• Focus on responsible automation with human-in-the-loop options for complex or sensitive conversations.
• Data handling guidance and best practices to protect customer information across channels.

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Core Features

• Multi-platform AI Assistant: Website, WhatsApp, and phone call integration
• AI-powered conversational engine for customer service, scheduling, and lead generation
• Calendar and appointment scheduling with reminders and rescheduling
• Customization: appearance, colors, behavior, and conversation style
• Seamless omnichannel handoffs and context persistence across channels
• AI-powered voice/phone capability for direct calls
• Quick deployment with platform-agnostic integration
• Analytics and reporting for conversation performance
• Brand alignment through templates and configurable templates
• Marketplace integrations and partnerships (App Store, Shopify, etc.)

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Core Benefits

• Elevate customer experience with instant, contextual responses.
• Reduce staff workload through automated scheduling and inquiries.
• Increase conversions by engaging visitors across multiple channels.
• Maintain consistent branding across all touchpoints.
• Scalable solution suitable for various industries and workloads.