CommentGuard

CommentGuard | Facebook & Instagram Moderation Software is an AI-powered comment moderation tool designed to help manage conversations at scale on Facebook and Instagram. It enables agencies, admins, and moderators to filter, prioritize, and respond to comments automatically, with the goal of increasing engagement, reducing spam, and boosting ad performance. The platform emphasizes time savings, scalable moderation, and brand-safe interactions through AI-driven responses and robust collaboration features.

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How to Use CommentGuard

1. Sign up for a free trial. No credit card required.
2. Connect your Facebook & Instagram accounts. Authorize Page and Account access.
3. Configure moderation rules. Set filters for spam, profanity, URLs, emails, phone numbers, and more.
4. Enable AI-generated replies. Create trained, context-aware responses that match your brand voice.
5. Invite teammates. Add admins, managers, and moderators with granular access controls.
6. Monitor in a unified inbox. Manage comments and DMs across pages and ads from one dashboard.

Disclaimer: This tool is intended to help moderate public comments and messages in compliance with platform policies.

Core Use Cases

• Automate hate speech, spam, and harmful content filtering across comments and DMs
• Quickly respond with context-aware, brand-consistent replies
• Manage high-volume engagement for ads, posts, stories, and reels
• Collaborate securely with team members without sharing passwords
• Track performance and response times across pages and team members

Key Benefits

• Save time by automating moderation and replies
• Increase ad conversion rates by maintaining healthy comment sections
• Maintain brand voice with AI-trained responses
• Scale moderation across multiple pages and accounts
• Comprehensive analytics on comments, replies, and team performance

Features Overview

• Unified inbox for Facebook comments and Instagram DMs across multiple pages/accounts
• AI-powered automatic hiding of negative, profane, spammy, or harmful comments in any language
• Filter by keywords, URLs, emails, phone numbers, images, mentions, and more
• Auto-hide or auto-delete workflows for new comments
• Automated, context-aware replies with configurable tone and brand voice
• Knowledge integration to inform AI replies with product FAQs and information
• Translations for incoming/outgoing comments
• Saved replies and template responses for consistency and speed
• Bulk actions to manage large comment volumes
• Auto-replies triggered by keywords with configurable delays
• Access controls: assign users to pages with different permission levels
• Exports and reports for comments and replies
• Private messages management alongside public comments
• Notifications and daily digests to stay updated
• Post viewer and context-sharing to improve reply relevance
• Custom instructions to tailor AI behavior
• Supports multiple languages for moderation and replies

How It Works

• Connect Facebook/Instagram accounts and select pages you want to monitor.
• Configure filters to automatically hide or delete unwanted comments.
• Train AI agents to generate replies, using your knowledge base and brand voice.
• Collaborate with teammates, assign pages, and review automated actions before they go live.
• Monitor analytics to measure engagement, response times, and moderation effectiveness.

Safety and Compliance Considerations

• Ensure moderation practices comply with platform policies and applicable laws.
• Review automated actions to avoid unintended brand impact.

Pricing and Trial

• Start your free trial to test features with no credit card required. Cancel anytime.

Quick Start Tips

• Connect all relevant pages and set up essential filters first (spam, profanity, URLs).
• Create a few saved replies that reflect your core FAQs and brand voice.
• Invite key teammates and assign clear roles to prevent confusion.

Note: CommentGuard is the leading tool for scalable, AI-assisted comment moderation on Facebook and Instagram, designed for agencies, admins, and moderators managing large volumes of interactions.