Conversational AI Agent Platform by Genesist (Soca AI) is an enterprise-grade, multi-agent platform that enables building, deploying, and managing chat and voice AI agents with a no-code approach. It focuses on rapid creation, easy operational control, strong security, and multilingual capabilities to support complex business scenarios across industries such as Banking & Finance, Marketing, Healthcare, Telecommunications, Energy & Utilities, and Manufacturing.
Overview
- No-code platform to create chat or voice AI agents in minutes
- Multi-agent orchestration for collaborative conversations and automation
- Enterprise-grade security, privacy, and compliance features
- Pre-built templates and ready-to-use agents to accelerate development
- Supports chat, voice, file generation, data analysis, and task automation
How It Works
- Build Quickly: Create AI agents with a no-code interface without prior experience. Turn ideas into working agents in minutes.
- Run Easily: Activate AI agents with an @ mention. Agents can chat, speak, generate files, analyze data, and tackle complex tasks instantly.
- Control Securely: Enterprise-grade platform for building, scaling, and managing agents with precise control and high reliability.
Key Capabilities
- Multi-agent orchestration for simultaneous or collaborative tasks
- Voice and natural language processing across 50+ languages, including regional languages in Asia
- Real-time interruption handling, backchanneling, and adaptive conversation flow
- Low-latency, real-time responses for natural interactions
- Interoperability with multiple channels to send messages directly
- Data privacy and ISO-aligned security features to protect customer data
- Templates and templates marketplace for rapid deployment of common use cases
Core Features
- No-code agent builder for rapid development
- Just @ mention to activate and run agents
- Chat, voice, file generation, data analysis, and automation
- Enterprise-grade security, privacy, and data controls
- Multilingual support with emphasis on regional languages
- Interruption handling and backchanneling for natural conversations
- Low latency and real-time processing
- Pre-built agent templates and reusable components
Safety and Compliance
- Enterprise-grade data protection, access controls, and privacy policies
- Compliance-focused design suitable for banking, finance, and regulated industries
Use Cases
- Call center automation, customer support, data insights, and workflow automation across industries
- Dubbing and voice-enabled experiences using AI agents
- Rapid deployment of agents for marketing, healthcare, telecom, and manufacturing scenarios