CreativAI Product Information

Conversational AI Agent Platform by Genesist (Soca AI) is an enterprise-grade, multi-agent platform that enables building, deploying, and managing chat and voice AI agents with a no-code approach. It focuses on rapid creation, easy operational control, strong security, and multilingual capabilities to support complex business scenarios across industries such as Banking & Finance, Marketing, Healthcare, Telecommunications, Energy & Utilities, and Manufacturing.

Overview

  • No-code platform to create chat or voice AI agents in minutes
  • Multi-agent orchestration for collaborative conversations and automation
  • Enterprise-grade security, privacy, and compliance features
  • Pre-built templates and ready-to-use agents to accelerate development
  • Supports chat, voice, file generation, data analysis, and task automation

How It Works

  1. Build Quickly: Create AI agents with a no-code interface without prior experience. Turn ideas into working agents in minutes.
  2. Run Easily: Activate AI agents with an @ mention. Agents can chat, speak, generate files, analyze data, and tackle complex tasks instantly.
  3. Control Securely: Enterprise-grade platform for building, scaling, and managing agents with precise control and high reliability.

Key Capabilities

  • Multi-agent orchestration for simultaneous or collaborative tasks
  • Voice and natural language processing across 50+ languages, including regional languages in Asia
  • Real-time interruption handling, backchanneling, and adaptive conversation flow
  • Low-latency, real-time responses for natural interactions
  • Interoperability with multiple channels to send messages directly
  • Data privacy and ISO-aligned security features to protect customer data
  • Templates and templates marketplace for rapid deployment of common use cases

Core Features

  • No-code agent builder for rapid development
  • Just @ mention to activate and run agents
  • Chat, voice, file generation, data analysis, and automation
  • Enterprise-grade security, privacy, and data controls
  • Multilingual support with emphasis on regional languages
  • Interruption handling and backchanneling for natural conversations
  • Low latency and real-time processing
  • Pre-built agent templates and reusable components

Safety and Compliance

  • Enterprise-grade data protection, access controls, and privacy policies
  • Compliance-focused design suitable for banking, finance, and regulated industries

Use Cases

  • Call center automation, customer support, data insights, and workflow automation across industries
  • Dubbing and voice-enabled experiences using AI agents
  • Rapid deployment of agents for marketing, healthcare, telecom, and manufacturing scenarios