CSCopilot

CSCopilot is an AI-powered platform designed for B2B SaaS teams to turn customer conversations into actionable insights. It captures and organizes customer feedback, feature requests, revenue opportunities, and follow-ups from across meetings so nothing falls through the cracks.

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Overview

• Capture and organize meeting data automatically: record, transcribe, and structure notes while you focus on the conversation.
• Flexible capture options: transcripts can be uploaded, or an AI assistant can join your meeting to capture every detail.
• Seamless tagging and categorization: label customer requests, issues, and opportunities in real time.
• Automation of pre- and post-call busy work: AI handles tedious tasks so you can concentrate on relationships and outcomes.
• Automated meeting prep: instantly get context and talking points before each call.
• Smart follow-ups: auto-generated summaries and action items after every meeting.

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How It Works

• Capture and transcribe meetings, then organize the data into actionable insights.
• Tag and categorize customer requests, issues, and opportunities as they arise.
• Use AI to automate pre- and post-call tasks, reducing manual work.
• Access holistic account views to identify risks and opportunities across accounts.
• Enable product teams to collaborate by sharing insights to influence roadmaps.

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Core Features

• End-to-end meeting data capture: recording, transcription, and automatic organization
• Flexible capture options: upload transcripts or AI assistant joins meetings
• Real-time tagging and categorization of requests, issues, and opportunities
• Pre- and post-call automation to reduce manual busy work
• Automated meeting prep with context and talking points
• Smart follow-ups: auto-generated summaries and action items
• Holistic account views to surface risks and opportunities
• Product team collaboration: share insights to influence roadmaps
• Natural language querying for immediate insights (Chat Queries)
• Real-time analysis of feature requests, sentiment, and trends

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How It Helps Your Team

• Turn conversations into actionable product and sales insights at scale.
• Accelerate decision-making with ready-to-use data and context before, during, and after meetings.
• Improve customer success by tracking commitments and follow-ups across accounts.

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Key Use Cases

• Capture and analyze customer feedback from enterprise meetings
• Identify revenue opportunities and upgrade potential
• Track platform performance concerns and churn risks
• Surface feature requests and data integration needs for the product team
• Centralize insights for faster, aligned product roadmaps

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Security & Privacy

• Enterprise-grade security and privacy protections
• Data encryption and secure infrastructure
• Transparent, compliant handling of customer data

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Pricing & Availability

• Flexible pricing with options for teams of different sizes
• 30-day satisfaction guarantee

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Get Started

• Sign up to begin capturing and turning customer conversations into actionable insights today.

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What You Get

• Automated meeting capture and transcription
• Real-time tagging and categorization
• Pre- and post-call automation
• Automated meeting prep and follow-ups
• Holistic account views and product collaboration
• Natural language queries and real-time analysis