Deepform

Deepform is a customer feedback portal software that uses generative AI to capture, organize, and analyze product feedback in one place. It enables software teams to collect ideas, have them voted on and discussed, and turn raw feedback into actionable insights quickly. The platform emphasizes rapid setup, ease of use for both customers and teams, and AI-assisted analysis to drive product decisions.

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How Deepform Works

1. Capture feedback: Customers submit ideas, vote on existing ideas, and comment, all through a public feedback portal.
2. AI analysis: An intuitive admin UI and AI analysis summarize, categorize, and extract insights from feedback.
3. Act and announce: Share updates on which ideas are planned, in progress, or shipped, closing the loop with users.

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Getting Started

• Set up your feedback portal in under a minute. No coding required.
• Invite users to submit feedback, vote, and discuss in a few clicks.
• Use AI followups to elicit more detail and uncover underlying problems faster.

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Key Capabilities

• Collect ideas in one place and surface top voted and commented ideas
• AI-powered followups to gather richer context
• In-depth AI analysis to turn feedback into actionable insights
• Intuitive admin interface to manage feedback, users, and settings
• Easy sharing options to embed or link to your portal
• Update announcements to communicate status of ideas to users

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How It Helps Your Team

• Turns raw feedback into trends, popular requests, and improvement areas
• Supports data-driven product decisions and prioritization
• Facilitates transparent communication with customers about roadmap

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Safety and Privacy Considerations

• Data privacy is central; interactions occur in a secure environment with strict standards to protect confidentiality and integrity.

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Core Features

• Quick, code-free setup of a customer feedback portal
• AI-assisted capture, organization, and analysis of feedback
• Public portal for customers to submit ideas, vote, and discuss
• AI followups to gather deeper context
• Intuitive admin UI for managing feedback, users, and settings
• Ability to announce updates and roadmap statuses to users
• Easy sharing: embed, link, or distribute portal access
• Scalable support for feedback from many customers simultaneously
• Data privacy-focused architecture with secure handling of interactions