Dokko

Dokko is a no-code conversational AI platform that serves as your organization’s central hub of knowledge, instantly converting documents into an actionable knowledge base to answer questions, provide insights, and streamline communication for teams and customers.

Key capabilities

• Launch Your Chatbot: Deploy a multilingual chatbot with safeguards to reduce AI hallucinations and ensure reliable responses.
• Upload Your Documents: Ingest PDFs, Word files, and other resources to build a knowledge base.
• Build a Knowledge Base: Transforms files into an AI-ready knowledge base so information is instantly accessible.
• Generate a Smart Chatbot: Quick deployment with multilingual support and safety nets.
• Start Conversing: Embed on your website or internal portal to handle customer queries, onboarding, and training.

Use cases

Dokko’s versatility spans many departments and scenarios:

• Customer Support: Natural, adaptable conversations that go beyond rigid scripts.
• Research Assistance: Focus on interpretation and decision-making rather than manual data searches.
• Product Training: Step-by-step, adaptive guidance for software or product updates.
• Employee Onboarding: Centralized, consistent information access for new hires.
• Compliance and Safety Training: Up-to-date policies and guidelines with quick access.
• IT Support and Troubleshooting: Fast, accurate assistance freeing up human agents for complex issues.
• Diagnostics and Treatment: Access to relevant case histories and current medical knowledge.
• Legal Consultation: Streamlined preliminary research and case intake.
• HR and Recruitment: Semantic search, context-aware analysis to identify top candidates.
• Political Campaigns: Real-time, personalized constituent communication.

Why Dokko

• Multilingual Mastery: Built-in language support for global audiences.
• Quality Control: Automatic detection of low-quality or uncertain responses with human review tagging.
• Centralized Knowledge: A single source of truth for teams and customers.
• Instant Availability: Upload documents and launch knowledge access quickly.
• Scalable and Secure: Enterprise-grade security and scalable growth.
• Accurate & Trustworthy: Answers anchored in your data to prevent hallucinations.
• Seamless Brand Integration: Customizable interface to match your brand.
• Human Handover: Smooth escalation to human agents when needed.
• Cutting-Edge AI: Semantic search, Retrieval-Augmented Generation (RAG), and advanced embeddings for precise answers.
• Global Reach: Multilingual support ensures broad accessibility.

How it works

• Upload your documents (PDFs, Word, etc.) to compile a comprehensive knowledge base.
• Dokko’s AI ingests the content and builds an AI-ready knowledge base.
• Generate a multilingual chatbot with safeguards, deploy on your site or portal, and start conversing.
• Use cases cover customer support, training, onboarding, compliance, IT support, research, and more.

Pricing & Setup

• No-code setup with quick-start workflows.
• Enterprise-grade security and scalable deployment.

Get started

• Sign up, upload your documents, customize your chatbot, and embed it on your platform.

Safety and governance

• Safeguards reduce AI hallucinations and ensure reliable, compliant responses.

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How to Use Dokko

1. Upload Your Documents: Bring PDFs, Word files, and other resources together.
2. Build a Knowledge Base: Dokko transforms your files into an AI-ready knowledge base.
3. Generate a Smart Chatbot: Create a multilingual chatbot with safeguards.
4. Start Conversing: Embed on your site or internal portal to handle queries and training.

Use Cases by Department

• Customer Support
• Research
• Product Training
• HR & Recruitment
• IT & Helpdesk
• Legal & Compliance
• Healthcare Diagnosis Support
• Policy & Regulatory Training

• Multilingual Mastery: Built-in language support to communicate globally.
• Quality Control: Automatic detection of low-quality or uncertain responses with human review tagging.
• Centralized Knowledge: A single source of truth accessible to teams and customers.
• Instant Availability: Upload documents and deploy the chatbot quickly.
• Scalable and Secure: Enterprise-grade security and scalable infrastructure.
• Accurate & Trustworthy: Answers anchored in your data to prevent hallucinations.
• Seamless Brand Integration: Brand-tailored interface for a cohesive experience.
• Human Handover: Smooth escalation to human agents when needed.
• Cutting-Edge AI: Semantic search, Retrieval-Augmented Generation (RAG), and advanced embeddings.
• Global Reach: Multilingual support for diverse audiences.