Dust - Smarter Teams with AI

Dust AI Agents for Businesses is an enterprise-grade platform that lets organizations build custom AI agents secure, connected to company knowledge, and powered by leading AI models. It enables teams to search, summarize, analyze, automate, and extract insights across internal data sources and tools, with integrations across widely used apps. The goal is to accelerate decision-making, automate repetitive tasks, and empower roles from developers to marketers, data scientists, and IT without heavy coding.

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Key Capabilities

• Instant access to company information: Dust searches and synthesizes data from all your tools and knowledge bases to deliver crisp insights.
• Skill amplification: Dust agents cover a wide range of skills so teams can focus on high-impact work.
• Data analysis and visualization: Analyze spreadsheets, data warehouses, and more; generate visualizations and insights quickly.
• Task automation: Automate repetitive tasks (data entry, CRM updates, ticket handling, etc.) to boost productivity.
• Contextual assistance across functions: Tailored AI agents for Sales, Customer Support, Marketing, Engineering, Data & Analytics, Knowledge Management, IT, Legal, People, and Productivity.
• Integration-first approach: Built to work with your internal data and tools via a Chrome extension, native integrations, and Dust API workflows.
• Model versatility: Switch to the best model for your needs, including proprietary and open-source options such as OpenAI, Anthropic, Mistral, Llama, etc.
• Security and governance: Agents operate within your environment, with configurable access and data handling aligned to enterprise policies.

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How Dust Works

1. Build custom AI agents that are connected to your company knowledge and data sources.
2. Agents synthesize information, answer questions, generate summaries, and extract targeted data from relevant docs and systems.
3. Deploy agents to the workflows where teammates need instant insights or automation.
4. Switch models and integrations as needed to adapt to changing requirements.

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Use Cases by Function

• Sales: Generate instant account snapshots, auto-complete RFPs, craft personalized outreach, coach reps with call insights.
• Customer Support: Deflect tickets with AI agents in products, speed up resolutions, convert tickets into searchable knowledge bases.
• Marketing: Localize content, draft customer stories, create social copy, monitor industry news.
• Engineering: Get coding context, accelerate incident resolution, surface past solutions for faster debugging.
• Data & Analytics: Write SQL from natural language, create visualizations, answer data questions with context from docs.
• Knowledge Management: Find product info across knowledge bases, deliver contextual answers in Slack with citations.
• IT: Answer IT questions, guide troubleshooting, streamline procurement, surface IT trends.
• Legal: Get instant legal guidance, review contracts, generate compliant documents.
• People (HR): Answer HR questions, onboard new hires, guide managers on feedback aligned with policies.
• Productivity: Generate meeting summaries, polish communications, get expert coaching on topics.

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Integrations & Data Access

• Integrates with Notion, Slack, GitHub, and other internal tools; supports custom integrations via the Dust API.
• Keeps company data in sync to provide up-to-date context for agents.
• Flexible deployment options to fit existing tech stacks and security requirements.

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Security, Compliance & Governance

• Data remains within your environment where possible; agents leverage your data without exposing it externally unless configured.
• Role-based access control, auditability, and policy-driven usage to maintain compliance.
• Regular security reviews and updates aligned with enterprise standards.

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Getting Started

• Sign up for a trial or request a demo to see how Dust can be tailored to your organization.
• Define the knowledge bases, data sources, and apps your agents should connect to.
• Build and deploy agents per department or workflow, and monitor performance and impact over time.

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Core Features

• Build custom AI agents connected to company knowledge and data sources
• Supports instant querying, summarization, targeted extractions, and crisp insights
• Skill coverage across Sales, Customer Support, Marketing, Engineering, Data & Analytics, Knowledge Management, IT, Legal, People, and Productivity
• Analyze and visualize data from spreadsheets to data warehouses
• Automate repetitive tasks across common business processes
• Integrations with Notion, Slack, GitHub, and custom integrations via the Dust API
• Switch between proprietary and open-source models to fit needs
• Data remains in sync with internal systems for up-to-date context
• Enterprise-grade security, governance, and access controls