FeedAIback is an AI-driven feedback platform that helps you accelerate growth and acquire deep actionable insights from user conversations. It enables adaptive, personalized conversations to replace static surveys, helping you understand user needs, reduce churn, and drive product success. Features include adaptive questioning, customizable branding, A/B testing, and real-time insights—all designed to boost engagement and generate data-driven decisions.
How FeedAIback works
- Create your AI-powered feedback form in minutes by providing basic objectives and questions. Generate a shareable form link.
- Embed or share the conversational form so customers interact with AI-driven questions and provide detailed feedback. You can customize design and offer AI-generated response options.
- AI engages customers in tailored conversations and summarizes feedback to extract actionable insights aligned with your form objectives. You can also review detailed conversations for deeper analysis.
- Get summarized insights and drill down into details; ask questions about your customers and receive instant answers based on collected responses.
How it helps your product
- Define objectives and generate customized feedback forms quickly.
- Engage users with AI-powered, dynamic conversations that adapt to responses.
- Analyze feedback in real time to identify themes, sentiment, and actionable insights.
- Drive growth, reduce churn, and improve onboarding or feature adoption based on data-driven priorities.
Features and Benefits
- Adaptive Questioning: The AI asks the right questions based on user answers to uncover true needs.
- Personalized Conversations: Each user experiences a unique chat aligned with their responses.
- Clear & Actionable Insights: Receive concise, actionable findings to inform decisions.
- Emotions & Sentiment: The AI understands how users feel, not just what they say.
- Multilingual Support: Collect feedback in the user’s preferred language.
- Easy Setup: Start by describing your objective and generate a form in seconds.
- Branding & Customization: Fully customize the form to match your brand (logo, colors, fonts).
- Real-Time Analysis: AI processes feedback instantly, highlighting growth opportunities.
- 1000 AI Credits Free Trial: New sign-ups receive credits to explore the platform before committing.
- Flexible Plans: Scalable pricing to suit startups and enterprises; custom solutions available.
How to Get Started
- Sign up for a free account and provide basic details about your product.
- Create your first AI-powered feedback form with your objectives and questions.
- Share the form link or embed it on your site to start collecting insights.
- Review summarized insights and drill into detailed conversations as needed.
Safety, Privacy & Compliance
- The tool emphasizes responsible data usage and provides controls for branding, data access, and security.
FAQ (condensed)
- What is FeedAIback and how does it help my SaaS? It’s an AI-driven feedback platform that collects nuanced insights through conversational forms to guide product decisions.
- How is it different from traditional surveys? It replaces static questions with adaptive, conversational AI that adapts to responses, capturing deeper insights and emotions.
- Do I get started for free? Yes, new users receive AI credits to try the platform before selecting a plan.
- Can I customize forms to match my brand? Yes, complete branding customization is supported.
- How do I contact support? Support is available via the provided channels in your account or on the website.
Core Features
- Adaptive Questioning: AI tailors questions based on user responses
- Personalized Conversations: Unique chat experiences per user
- Clear & Actionable Insights: Easily digestible data to drive decisions
- Understand Emotions: Captures sentiment behind responses
- Multilingual Support: Feedback in all major languages
- Easy Setup: Create and deploy forms in seconds
- Branding & Customization: Match your brand visuals
- Real-Time Analysis: Immediate processing of feedback
- AI Credits & Flexible Plans: Free trial credits and scalable pricing