FireChatbot

FireChatbot — The AI Assistant for Your Website

FireChatbot is a full-featured AI-powered customer assistant that you can deploy on your website to answer inquiries accurately and directly. It ships with an easy-to-use designer, automatic knowledge base updates, multilingual capabilities, and GDPR-compliant data handling. It aims to make customer support feel instant, empathetic, and effortless, with minimal setup and real-time insights.

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How FireChatbot Works

• It automatically answers questions on your site using AI, designed for speed and precision.
• The chatbot reads and updates its knowledge base from your website content every 48 hours, ensuring up-to-date responses.
• Implementation is simple: copy and paste a single line of code to add the chatbot to your site.
• It supports text, audio, and images, and offers a Voice Mode for real-time, latency-free conversations.
• All data is processed in Europe with GDPR compliance baked in, including integrated terms of use.

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Key Features

• Easy deployment: copy-and-paste code to add to your website
• Auto-updating knowledge base: refreshes every 48 hours from your site
• Multilingual understanding: AI supports multiple languages for user interactions
• High-speed processing: up to 450 words per second
• Voice Mode: real-time audio conversations with low latency
• GDPR compliance: data protection and privacy baked in, with data stored in Europe
• Rich analytics: quantitative (page views, activations, interaction time) and qualitative (summaries, sentiment analysis, recommendations)
• Intuitive Designer: customize chatbot appearance and placement with a visual designer
• Theme and style customization: fonts, colors, logo display, and layout options
• Accessibility and privacy controls: clear terms of use and data handling notices
• Continuous improvement: AI adapts to user requests and emerging needs from chats

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Customization & Design

• Branding: upload your logo, name, and color palette; place the chatbot in the top-left corner or other positions
• Visual design: font choices (Serif, Sans), text shadow, and gradient backgrounds for conversation bubbles
• Interaction behavior: configure how the chatbot opens links, displays top navigation, and responds to user prompts

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Data & Privacy

• GDPR-compliant data processing with data stored in Europe
• Personal data or images are deleted as needed by AI-enabled workflows
• Transparent terms of use are delivered to users automatically with the chatbot

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Use Cases

• Customer support for product questions and order inquiries
• On-site assistance for visitors who need quick information
• Help centers and knowledge bases augmented with real-time AI guidance

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Getting Started

• Start for Free: Deploy quickly and test the chatbot on your site
• Knowledge Base Management: add URLs to build the knowledge store; the system reads and updates content automatically
• Insights & Analytics: monitor page views, chatbot activations, and user interactions; leverage sentiment analysis and recommendations to refine content

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Safety and Legal Considerations

• Use for customer support and information purposes with clear disclosure of AI-generated responses
• Ensure you provide accurate and up-to-date content; monitor for incorrect responses and refine knowledge base accordingly

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Core Features Summary

• No complex setup beyond embedding a single line of code
• Auto-updated knowledge base from your website
• Multilingual and Voice Mode capabilities
• Fast response rates (up to 450 words per second)
• GDPR-compliant data handling with European data residency
• Rich analytics (quantitative and qualitative insights)
• Customizable design and placement on the website