Flochat

Flochat: Chat Automation for SaaS Teams is an omnichannel automation platform powered by artificial intelligence that bridges the gap between your product and its users without requiring code. It enables SaaS teams to orchestrate customer communications, manage user journeys across lifecycle stages, and automate daily workflows through a unified inbox and integrations with 200+ SaaS tools. The platform emphasizes no-code setup, real-time data sync, and AI-driven retention across multiple channels to reduce churn and improve support efficiency.

Key Value Propositions

• Seamless, code-free chat automation across 15+ messaging channels to engage users wherever they are.
• Unified platform for customer data, marketing automation, and analytics tailored for SaaS teams.
• Retention-focused AI assistants and in-app support to nurture community health.
• Rich integrations ecosystem (including GitBook AI) to align documentation, product data, and support flows.
• Transparent pricing with a free Forever plan and a 14-day PRO trial, no credit card required.

How Flochat Works

1. Connect your tech stack and set up real-time two-way data flows between your product and users without coding.
2. Build user journeys that manage engagement and interactions across all lifecycle stages.
3. Leverage multi-channel automation to extend registration, reduce silos, and streamline help docs.
4. Use AI-driven assistants to handle queries, guide users, and reduce churn.

Use Cases

• Omnichannel customer support for SaaS products
• In-app onboarding and guided journeys
• Retention automation and lifecycle marketing
• Real-time API/docs integration with GitBook AI
• Custom integrations tailored to your stack

Feature Highlights

• Flow builder for designing automated conversations and workflows without code
• Multi-channel inbox to centralize messages from all connected channels
• AI-powered retention tools to reduce churn and improve user satisfaction
• 200+ integrations to connect with existing SaaS tools and data sources
• GitBook AI integration for syncing docs and chat capabilities
• Real-time, two-way data syncing between product and users
• Flexible pricing with Free Forever plan and 14-day PRO trial

• No-code required for building and deploying chat automation
• Multi-channel automation across 15+ messaging channels
• Omni-channel inbox for unified communications
• Retention-driven AI assistants and in-app support
• Extensive integrations ecosystem (including GitBook AI)
• Real-time two-way data syncing with your product
• Flow builder for customizable automation
• 14-day PRO trial and Free Forever plan available
• GDPR/HIPAA-compliant considerations and security-conscious design (implied by enterprise SaaS focus)