Glean

Glean Work AI Platform is an enterprise AI suite that connects to all your data sources to help teams find, create, automate, and govern information across the organization. It combines a personal AI assistant, an AI-powered search foundation, no-code/low-code AI agents, and governance features to accelerate knowledge work, customer support, sales, and engineering.

Core Components

• Glean Assistant: Your personal AI assistant for answering questions, generating content, and automating routine tasks.
• Glean Search: Enterprise search foundation enabling fast, accurate retrieval across documents, apps, and knowledge bases.
• Glean Agents: Build and manage AI agents with no-code/low-code tooling to automate workflows and processes.
• Agentic Reasoning Engine & Agent Builder: Tools to design, orchestrate, and deploy AI agents tailored to business needs.
• Knowledge Graph & Hybrid Search: Semantic data layer that connects information across sources for richer context.
• Connectors & Apps: Connect to all company data, apps, and APIs to create centralized AI experiences.
• Data & AI Governance: Security and governance capabilities to protect knowledge and ensure compliant use of AI.

How It Works

• The Work AI Platform connects to your company data, enabling users to find answers, generate content, onboard to new roles, summarize documents, and automate tasks.
• Pre-built prompts, AI assistants, and no-code agents empower teams to deploy AI-enabled workflows quickly.
• Enterprise search and knowledge management help unify information scattered across departments.
• Governance and security features ensure data protection and controlled access from day one.

Use Cases

• Find and understand information across docs, people, and code.
• Create, summarize, and update content and deliverables.
• Onboard new employees and accelerate ramp-up.
• Analyze documents, threads, and meetings for insights.
• Automate repetitive tasks and orchestrate department-level workflows.
• Provide automatic responses and AI-assisted customer support.

How It Helps by Department

• Engineering: Accelerated development with precise knowledge retrieval and AI-assisted documentation.
• Customer Service: Faster issue resolution with AI-assisted responses and searchable knowledge.
• Sales: Improved productivity through quick access to product information and assets.
• People/HR: Streamlined onboarding and policy guidance using AI agents.

Safety, Compliance & Governance

• Secure by design from day one.
• Centralized governance for data usage, access control, and auditability.
• Supports compliant deployment of generative AI across teams.

Core Features

• Personal AI Assistant for quick answers, content generation, and task automation
• Enterprise-grade AI search across documents, people, and code
• No-code/Low-code AI Agents to automate workflows
• Agent Orchestration and Gallery to deploy multiple AI agents
• Knowledge Graph with Hybrid Search for context-rich results
• Connectors to connect to all company data sources and apps
• Data & AI Governance for security and compliance
• Templates and prompts for common business scenarios
• Scalable to large organizations with adoption and ROI in mind