Guest Guru

Guest Guru AI is an automation tool that powers smart, scalable guest messaging for Airbnb, Booking.com, VRBO, and other OTAs. It acts as a mini virtual assistant to handle day-to-day guest inquiries, FAQs, and communications, giving hosts more time to focus on hospitality and personal touches. The AI integrates with property management systems (PMS) and supports 150+ languages, delivering timely, consistent, and personalized responses.

How It Works

1. Integrates with your PMS to align with your property data.
2. Imports your properties and listing details.
3. The AI starts drafting and sending replies to guest messages in real time.

Benefits

• Reduces repetitive workload by automating common guest questions.
• Improves response speed and consistency, boosting guest satisfaction.
• Enables personalized interactions while freeing up hosts to focus on service.
• Supports 24x7 availability with AI-generated replies.
• Provides a unified inbox across platforms and integrates with SMS and email alerts.
• Understands 150+ languages and allows custom tonal control for brand consistency.
• Seamless integration with your existing PMS and booking channels.

Core Features

• 24x7 AI-assisted replies to guest inquiries
• Unified inbox across PMS and OTA channels
• SMS and Email alert integrations
• 150+ language support with customizable tone
• Direct integration with your PMS and property data
• AI drafts replies and learns from your responses
• Flexible pricing options