HaiVE

HaiVE - World's First On-Premise AI Agents

HaiVE is an on-premise AI agent platform that enables you to deploy autonomous agent teams for your business. It focuses on private-cloud/on-premise deployments, multi-role AI agents, and scalable, low-latency interactions across sales, customer support, operations, reservations, and more. The system emphasizes privacy, control, and integration with existing communication channels and CRMs.

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How it works

1. Create Your Assistant: Name your AI agent and define its use case (Sales, Customer Support, Operations, etc.).
2. Tell HaiVE Your Use Case: Provide details on the desired workflows and knowledge bases.
3. Choose a Provider: Connect via Twilio or Vonage for phone call capabilities. For inbound calls, only the number is required; for outbound, a call list is also needed.
4. Deploy AI Agent: Deploy the agent to handle inbound and outbound calls on behalf of your company. See it in action and get started quickly.

HaiVE offers white-glove deployment support to set up your first agent teams and scale as needed.

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Features

• On-Premise / Private Cloud deployments for maximum control and privacy
• WebRTC-based, low-latency communications
• Multilingual functionality (supports multiple languages for broad accessibility)
• Advanced Call Handling: inbound and outbound AI call agents
• Integration with leading telephony providers (Twilio, Vonage) and SIP configuration
• Extensive analytics: total call minutes, number of calls, average cost per call, call analysis, provider comparison, and transcription data
• Open-source & hostable on-premise for full data sovereignty
• Drag-and-drop process automation with complex trigger conditions
• API-centered interactions with Zendesk, Salesforce, Zoho, Freshworks, and other systems
• Scalable to handle large call volumes (claims of massive scalability and interruption management)
• Customizable agent behavior: greetings, prompts, data collection fields, and call settings

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Use Cases

• Inbound and outbound customer support calls
• Sales outreach and lead follow-up
• Reservations and operations (booking, order taking) via AI agents
• Multichannel customer engagement integrated with existing CRM and support stacks
• Global support with multilingual capabilities

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Safety & Compliance

• On-premise deployment provides data control and compliance with internal security policies
• Customizable prompts and data collection configurations to align with regulatory requirements

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Core Features

• On-Premise / Private Cloud deployment for data sovereignty
• Multi-role AI agents for sales, support, and operations
• Inbound and outbound calling via Twilio or Vonage with SIP support
• WebRTC-based communications with low latency
• Multilingual support and easy customization of agent behavior
• Deep integration with major CRMs and support platforms
• Rich analytics, transcripts, and call data for performance insights
• Open-source, customizable, and hostable on-premise
• Scalable to handle large call volumes with interruption management