Hellometer AI - Drive-Thru + Dining Room Timer & Security Suite is a comprehensive AI-powered operations platform designed to measure and optimize guest experience across quick-service restaurants. It combines camera-based timers, dining room analytics, and security enhancements to speed service, improve satisfaction, and boost revenue. The system provides real-time insights, remote monitoring, and scalable deployment across all locations, aiming to make every guest interaction faster and more efficient while maintaining security with high-quality video features.
Key Capabilities
- Drive-Thru Timer & Monitor: camera-based timer that captures the complete guest journey from arrival to service completion, enabling precise tracking of wait times and throughput.
- Dining Room Timer: applies timer technology to the dining room to measure service speed from entry to dine, helping manage the lobby and improve in-house service flow.
- Security Upgrade: HD, high frame rate video with loss prevention features, accessible remotely for all locations.
- Centralized Access: monitor and manage all locations from anywhere in the world.
- AI-Driven Insights: leveraging computer vision to optimize operations, speed, and efficiency across the entire guest experience.
How It Works
- Install cameras at drive-thru lanes and dining room areas.
- AI computer vision analyzes guest flow, wait times, and service milestones.
- Real-time dashboards provide actionable insights (e.g., wait times, service speed, throughput).
- Managers can remotely monitor all locations, adjust staffing, and evaluate performance.
Why Hellometer Delivers Value
- 47 seconds faster wait times: shorter waits improve guest satisfaction and free up staff for other duties.
- 7 seconds = 1% revenue increase: for every 7 seconds shaved off wait times, owners typically gain ~1% in revenue (potentially around $30k/year for some customers).
- Easy installation: plug-and-play camera setup for quick deployment.
- AI-powered optimization: allows each location to operate as if the owner is on-site, enhancing consistency and efficiency.
Security & Accessibility
- HD, high-frame-rate video with loss prevention features.
- Access all locations remotely, ensuring centralized oversight and rapid incident response.
Core Features
- Drive-Thru Timer & Monitor
- Dining Room Timer
- Security upgrade with HD video & loss prevention
- Remote access for all locations
- AI-powered operational insights
- Quick deployment / easy installation
- Centralized multi-location management
- Real-time analytics on wait times and service speed