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Hellometer Product Information

Hellometer AI - Drive-Thru + Dining Room Timer & Security Suite is a comprehensive AI-powered operations platform designed to measure and optimize guest experience across quick-service restaurants. It combines camera-based timers, dining room analytics, and security enhancements to speed service, improve satisfaction, and boost revenue. The system provides real-time insights, remote monitoring, and scalable deployment across all locations, aiming to make every guest interaction faster and more efficient while maintaining security with high-quality video features.


Key Capabilities

  • Drive-Thru Timer & Monitor: camera-based timer that captures the complete guest journey from arrival to service completion, enabling precise tracking of wait times and throughput.
  • Dining Room Timer: applies timer technology to the dining room to measure service speed from entry to dine, helping manage the lobby and improve in-house service flow.
  • Security Upgrade: HD, high frame rate video with loss prevention features, accessible remotely for all locations.
  • Centralized Access: monitor and manage all locations from anywhere in the world.
  • AI-Driven Insights: leveraging computer vision to optimize operations, speed, and efficiency across the entire guest experience.

How It Works

  1. Install cameras at drive-thru lanes and dining room areas.
  2. AI computer vision analyzes guest flow, wait times, and service milestones.
  3. Real-time dashboards provide actionable insights (e.g., wait times, service speed, throughput).
  4. Managers can remotely monitor all locations, adjust staffing, and evaluate performance.

Why Hellometer Delivers Value

  • 47 seconds faster wait times: shorter waits improve guest satisfaction and free up staff for other duties.
  • 7 seconds = 1% revenue increase: for every 7 seconds shaved off wait times, owners typically gain ~1% in revenue (potentially around $30k/year for some customers).
  • Easy installation: plug-and-play camera setup for quick deployment.
  • AI-powered optimization: allows each location to operate as if the owner is on-site, enhancing consistency and efficiency.

Security & Accessibility

  • HD, high-frame-rate video with loss prevention features.
  • Access all locations remotely, ensuring centralized oversight and rapid incident response.

Core Features

  • Drive-Thru Timer & Monitor
  • Dining Room Timer
  • Security upgrade with HD video & loss prevention
  • Remote access for all locations
  • AI-powered operational insights
  • Quick deployment / easy installation
  • Centralized multi-location management
  • Real-time analytics on wait times and service speed