HelperHat Product Information

HelperHat - 24/7 AI Live Chat Support For Your Website

HelperHat is an AI-powered live chat solution designed to automate website customer support. It leverages advanced AI models (GPT, Llama, Gemini) to provide instant, human-like responses, available 24/7, with easy setup and comprehensive analytics. It enables seamless human-AI collaboration, scalable team access, and extensive topic tracking to improve customer satisfaction while reducing operating costs.


How it works

  1. One-line setup: Install HelperHat on your website by copying and pasting a single line of code. No technical expertise required.
  2. AI-driven responses: The AI analyzes incoming messages and generates fast, accurate answers using your website content and learned context.
  3. Human collaboration: Switch between AI and human agents for complex inquiries to ensure quality support.
  4. Analytics & insights: Monitor conversations, topics, and satisfaction to continuously optimize support.

Key Benefits

  • 24/7 availability with instant, human-like responses
  • Substantial cost savings by automating routine inquiries
  • Simple, quick setup with a single code snippet
  • AI-generated insights from granular analytics
  • Flexible human-AI collaboration for complex cases
  • Unlimited team access and device support (Web, iOS, Android)
  • Topic categorization and tracking for customer intent and navigation
  • Spam filtering to keep agents focused on real inquiries
  • Privacy-driven design with strong security standards

How to Use HelperHat

  1. Copy the one-line installation code and paste it into your website.
  2. Configure preferred AI model (GPT, Llama, Gemini) and settings.
  3. Monitor conversations in the dashboard and adjust responses as needed.
  4. Add team members to collaborate, track topics, and review analytics.

Comparison & Value

HelperHat claims to outperform competitors in setup ease, cost efficiency, and user experience, offering unlimited team access, unlimited conversations, and AI-driven analytics at a transparent pricing structure.


Pricing & Plans

  • Universal Plan: $20 / month per seat
  • Features include unlimited live-agent messages, unlimited team members, and up to 1,000 AI messages per month (as applicable by plan details)

Safety and Privacy

  • Data is handled with enterprise-grade privacy and security standards
  • AI filtering and moderation to reduce spam and misuse
  • Transparent terms and policies for data usage

Core Features

  • One-line code installation (no technical expertise required)
  • AI-powered live chat using GPT, Llama, Gemini
  • 24/7 automated customer support
  • Human-AI collaboration for complex inquiries
  • Unlimited team members and devices (Web, iOS, Android)
  • Topic categorization and tracking for conversations
  • Customer satisfaction analytics
  • Spam filtering and automated moderation
  • Deep analytics with actionable insights
  • Easy integration with existing websites and workflows
  • Competitive pricing for startups and SMBs