helpmee.ai

helpmee.ai — AI Tech Support for Seniors is an AI-powered tech support assistant designed to guide seniors through computer tasks with patient, step-by-step instructions, using voice interactions, screen sharing, and real-time AI advice. It emphasizes accessibility, multilingual support (50+ languages), and a human-centered approach to make technology approachable and independent. The service is available via a free plan and paid subscriptions, with high emphasis on privacy and secure data handling. The platform leverages advanced AI (Claude 3.7 Sonnet from Anthropic and OpenAI technologies) to provide accurate, context-aware assistance, including voice-to-text transcription and AI-driven responses. It is suitable for Windows and macOS and supports screen sharing to demonstrate tasks live.

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How to Use helpmee.ai

1. Start a Free AI Session to get a quick guided session (up to 3 minutes) or begin with a longer plan.
2. Describe Your Issue using voice or text; the AI transcribes and analyzes your request.
3. Follow Step-by-Step Guidance provided by the AI, which may include keyboard shortcuts, on-screen actions, and explanations tailored to your OS.
4. Screen Sharing (if needed) to demonstrate issues live to the AI for precise guidance.
5. Review and Apply the instructions, then continue with additional help if required.

Disclaimer: OpenAI and Anthropic technologies power the AI, and personal data is not stored for model training. Real-time processing may involve data transfer to external servers as described in the Privacy Policy.

Pricing & Plans

• Free: 30 minutes of AI support per month with no credit card required
• Starter: 4 hours of AI support per month
• Advanced: 10 hours of AI support per month All payments are securely handled through Paddle. Your card details are not stored on the service servers.

Supported Workflows

• Basic computer tasks (navigation, settings, file management)
• OS-specific guidance for Windows and macOS
• Voice-to-text transcription and natural-language AI responses
• Real-time screen-sharing-assisted troubleshooting
• Multilingual support across 50+ languages

Safety, Privacy & Data Handling

• No personal data storage or usage for model training
• Data is processed in real-time to fulfill requests
• Data may be transmitted to OpenAI and Anthropic APIs for transcription and AI responses, with privacy practices outlined in the Privacy Policy

Who Is It For

• Seniors and family members seeking patient, accessible tech support
• Anyone who prefers voice-driven, screen-sharing-guided assistance with technology

Why Use Helpmee.ai

• 24/7 access to AI-guided, patient tech support
• Multilingual and accessible across devices and OS
• Reduces frustration and increases digital independence

Core Features

• Voice-enabled AI tech support for seniors
• Screen sharing for live, guided assistance
• Step-by-step, patient guidance across 50+ languages
• Real-time transcription via OpenAI Whisper
• AI-driven responses powered by Anthropic Claude 3.7 Sonnet
• Cross-platform support (Windows and macOS)
• Flexible pricing with a free tier and paid plans
• Secure payment processing via Paddle (no card data stored on server)
• Privacy-first: no personal data stored for model training