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Insight7

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Research & Data Analysis

Introduction

Insight7 is an AI platform that automates customer data analysis, saving time and identifying opportunities.

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Insight7 Product Information

Insight7 is an AI tool designed for interview analysis, market research, and operational insights. It automates transcription, extracts key insights, and generates visual reports, enabling teams to analyze conversations at scale in minutes rather than hours or days. The platform targets research, marketing, sales, customer experience, and operations teams, helping to identify patterns, pain points, and opportunities across large datasets of calls, interviews, and surveys.

How to Use Insight7

  1. Upload files: Bulk upload audio, video, or transcripts. Supported languages exceed 60 and include enterprise-grade security measures.
  2. Transcription & alignment: Automatically transcribes content and aligns transcripts for easy navigation.
  3. Extract insights: Use AI-driven analysis to find themes, key quotes, and behavior patterns by applying questions, codes, or keywords.
  4. Visualize & report: Generate journey maps, mind maps, pie charts, bar charts, and other visualizations; produce standardized reports and scorecards.
  5. Act on insights: Share findings with stakeholders, identify opportunities, and inform decisions.

Note: Insight7 emphasizes secure handling of data with privacy-preserving features (PII/PHI redaction) and enterprise-grade security.

Core Capabilities

  • Instant multi-file analysis: Analyze conversations across multiple files with automated insights extraction.
  • Transcription at scale: Transcribe audio/video into text in 60+ languages with high accuracy.
  • Theme and quote extraction: Automatically pull out patterns, pain points, behaviors, key quotes, and highlight reels.
  • Comprehensive reporting: Create reports, journey maps, mind maps, and charts with ease.
  • Scorecards & evaluation: Generate scorecards to assess quality, compliance, and effectiveness.
  • Opportunity identification: Find questions and keywords that reveal sales and improvement opportunities.
  • Visualizations: Visualize insights through journey maps, mind maps, pie charts, bar charts, and more.
  • enterprise-grade security: 256-bit encryption, PII/PHI redaction, HIPAA compliance, SOC 2 Type II, GDPR, and AWS-backed security.
  • No data training on your data: Privacy-first design ensures your data isn’t used to train others’ models.

Use Cases

  • Research & Insights Teams: Accelerate qualitative analysis and extract actionable insights from interviews and calls.
  • Marketing & Sales: Scale analysis of customer conversations to improve messaging and identify opportunities.
  • Operations & CX: Evaluate call quality, compliance, and customer experience at scale.
  • Product & Regulatory: Track feedback and ensure regulatory compliance through consistent analysis.

How It Works

  • Upload or import audio/video/transcripts.
  • Transcription and language processing run in seconds to minutes depending on data volume.
  • Define or apply questions/keywords to guide the analysis and pull relevant insights.
  • Generate visualizations and standardized reports automatically.
  • Review, share, and act on insights with stakeholders.

Security & Compliance

  • Enterprise-grade security and privacy by design.
  • Data encryption at rest and in transit (256-bit AES and SSL/TLS).
  • PII/PHI redaction to protect sensitive information.
  • HIPAA compliant, SOC 2 Type II compliant, and GDPR-ready.
  • No AI training with your data.

Pricing & Demos

  • Free trials available; request a demo to explore features before purchasing.

What customers say

  • Customers report substantial time savings and deeper insights when analyzing conversations at scale, with strong accuracy in transcription and insightful analytics.

Core Features

  • Bulk upload and analysis of audio, video, and text files
  • Transcription in 60+ languages with high accuracy
  • Automated extraction of themes, quotes, and behavioral patterns
  • Visualization tools: journey maps, mind maps, pie/bar charts, and more
  • Report and scorecard generation with actionable insights
  • Opportunity discovery through targeted questions and keywords
  • HIPAA, SOC 2 Type II, GDPR compliant and encrypted data handling
  • No data training on customer data (privacy-centric)