Jam

Jam – Build a bug-free product is a bug-reporting and debugging platform designed for teams to capture, reproduce, and communicate issues quickly and accurately. It automates the collection of critical debugging information (device, browser, console logs, network logs, repro steps, backend traces) and offers smooth collaboration through integrations with popular tools. Jam emphasizes instant replay, visual context, and seamless workflows for QA, developers, and product teams.

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How Jam Works

1. Trigger a bug capture. Report or initialize a bug from your environment (browser extension available) with one click.
2. Auto-capture data. Automatically gather device details, browser info, console logs, network activity, and repro steps.
3. Replay and annotate. Use instant replay to view exact steps, annotate, blur sensitive data, and share the issue with your team.
4. Integrate and resolve. Link reports to Sentry, Jira, and other tools to streamline triage, assignment, and resolution.

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Core Features

• Auto-captures all pertinent debugging data: device, browser, console logs, network logs, repro steps, and backend traces
• One-click bug reports via a browser extension
• Instant replay to reproduce issues exactly as they happened
• Visual recording with logs for clear communication
• Annotate, blur, edit, and share bug reports
• Integrations with popular tools (Sentry, Jira, Notion, GitHub, GitLab, Jira, Slack, and more)
• Works with existing workflows and tools (Notion, GitHub, GitLab, Jira, Linear, Slack, ClickUp, Asana, etc.)
• Simple, scalable report sharing to reduce miscommunication and speed up fixes
• Trusted by teams of all sizes; widely adopted in QA and product teams

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Why Teams Choose Jam

• Improves bug reproduction and reduces miscommunication between QA and developers
• Automatic browser logs and integration with issue trackers save time
• Instant replay and visual context cut down investigation time
• Works for customer support scenarios and internal QA as a single, unified workflow

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Usage Highlights

• Install and use the browser extension for quick bug captures
• Record a session to capture all relevant debugging data
• Review the instant replay to verify steps and outcomes
• Share the report link with the team or export to integrated tools

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Safety and Best Practices

• Ensure sensitive data is blurred or removed when sharing bug reports
• Use consistent repro steps to enable reliable reproductions across environments

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Core Values

• Built for everyone, loved by developers
• Reduces debugging time and accelerates product iteration
• Centralizes bug reporting with rich context for faster fixes