Kili

AI assistant for businesses | Manage bills and invoices is an AI-powered business assistant designed to handle calls and help with appointment booking. The project information indicates a pivot from the Kili initiative to a dedicated voice-enabled AI assistant named AIDE, aimed at improving how businesses manage inbound calls and scheduling. The tool emphasizes enhancing business communication through automated voice interactions and streamlined appointment management.

---

Overview

• Former project: Kili (discontinued).
• New focus: AIDE — an AI assistant that helps businesses take calls and book appointments.
• Target users: businesses that handle a high volume of phone calls and scheduling.
• Goal: automate voice interactions to improve efficiency and responsiveness in customer communications.

---

How to Use AIDE

1. Integrate with your business phone system to enable call handling by the AI assistant.
2. Configure appointment types and availability so AIDE can offer slots and confirm bookings.
3. Answer or redirect calls as needed; AIDE can take messages, provide information, and schedule appointments.
4. Review bookings in your calendar and manage follow-ups with customers.

Note: Specific setup steps may vary based on the existing telephony and calendar integrations.

---

Features

• Voice-based AI assistant for inbound calls
• Appointment booking and calendar integration
• Automated call handling and call routing
• Message taking and follow-up capability
• Seamless handoff to human agents when needed
• Scalable for businesses with high call volume
• Focus on improving response times and scheduling efficiency

---

How It Works

• The AI listens to inbound calls, understands intents (e.g., book appointment, ask a question, leave a message), and responds or acts accordingly.
• It can offer available time slots, confirm bookings, and add them to your calendar.
• When required, it can transfer or escalate calls to human staff.
• The system is designed to reduce on-hold times and streamline appointment management.

---

Safety and Privacy Considerations

• Ensure compliance with applicable telephony and data privacy regulations when handling sensitive information.
• Obtain proper consent for recording calls where required by law.

---

Core Features

• Voice-enabled AI assistant for business calls
• Appointment booking with calendar integration
• Automated call handling with routing and escalation
• Message taking and follow-up automation
• Scalability for high call volumes
• Quick setup aligned with existing telephony and calendars