Koncert

Koncert is an AI-powered sales dialer and multi-channel sales engagement platform designed to increase outbound conversations, connect rates, and pipeline for B2B teams. It combines multiple dialers, a cadence sequencer, remote coaching, and intelligent routing to optimize outreach across phone, email, video, text, and social channels. The platform emphasizes ultra-low latency dialing, local caller IDs, workflow automation, and integration with existing CRM tools to help teams scale their conversations and results."

How Koncert Works

1. Choose from four sales dialers (AI Parallel, AI Power, Agent-Assisted, Click to Call) to fit your team’s dialing style.
2. Build multi-channel cadences (Phone, Email, Video, Social) with Koncert Cadence.
3. Leverage the Smart Platform for lead scoring and prioritization to focus on high-value targets.
4. Use Remote Coach and Remote Salesfloor to coach reps in real time, listen to live calls, and store best practices in a call library.
5. Enable automated local presence and health monitoring for caller IDs, ensuring higher deliverability and cleaner numbers.
6. Sync data with your CRM and favorite apps for a seamless workflow.

Core Features

• Four specialized dialers: AI Parallel, AI Power, Agent-Assisted, and Click to Call
• Koncert Cadence: multi-channel sales sequences (Phone, Email, Video, Social)
• Ultra-low latency dialing to maximize connect rates
• Automated Local Presence: local caller IDs based on prospect area code
• Caller ID Health Heat Map: monitors usage and cleans bad numbers
• Conversation Intelligence: detects objections to coach reps at scale
• Remote Coach and Remote Salesfloor: live coaching and ride-alongs
• Call library with stored examples for training
• Parking Lot: quarantines bad numbers to focus on viable leads
• CRM and app integrations for data syncing and workflow continuity
• Personalization at scale: automated, high-quality one-to-one outreach per day
• Analytics: rep- and list-level performance insights
• Privacy-conscious design with clean caller IDs and compliant workflows

Use Cases / Personas

• Account Executives: cover target accounts via multi-channel sequences and optimize follow-ups.
• XDR Managers: dashboards and call recordings for coaching SDRs/BDRs/TDRs.
• Chiefs Revenue Officers: empower teams with structured cadences and visibility to accelerate pipelines.
• Inside & Field Sales: scale outreach with multi-threading and multi-channel touches.
• Marketing: improve MQL to SQL conversion through timely, relevant follow-ups.

Safety and Compliance

• Ensure legal compliance by adhering to TCPA and privacy requirements; consult legal counsel for region-specific rules.

What sets Koncert apart

• The only ultra-low latency AI dialer platform with integrated coaching, multi-channel cadences, and local presence features.
• Real-time coaching, live-call monitoring, and a growing library of best-practice calls.
• Seamless data syncing with existing CRM tools and workflows for faster adoption.