LangCall

LangCall AI for Phone Interactions is an AI-driven telephony tool that lets AI agents handle, filter, answer, and route phone calls. It supports inbound and outbound calls, real-time monitoring, and easy integration via a web interface. The platform emphasizes natural-sounding voices, low latency, and interruptible hold-free conversations, enabling automation of frontline reception, FAQs, lead capture, after-hours support, and more while allowing human intervention when needed.

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How LangCall Works

1. Set up AI assistants with a chosen name and voice to match your brand.
2. Choose call type: inbound for receiving calls or outbound for making calls.
3. Configure flows such as menu navigation, FAQs, lead capture, and transfer-to-human handoffs.
4. Monitor in real-time from the web interface, with the ability to end or intervene during a live call.
5. Review transcripts and summaries generated automatically after calls.

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Use Cases

• Incoming receptionist tasks: greet callers, collect information, and route to the appropriate team.
• Outbound calls: automated outreach, appointment reminders, or follow-ups.
• Menu navigation: AI agents navigate phone menus to connect to the right department.
• Lead generation: prompt questions to capture essential details for follow-up.
• After-hours support: provide answers or escalate when needed.

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How to Use LangCall

• Sign up and select a plan.
• Create your AI assistant name and select a natural-sounding voice.
• Define call flows and FAQs, plus any transfer rules to human agents.
• For outbound calls, fill out the required fields and let the AI handle the rest.
• During a live inbound call, monitor in real-time and intervene if necessary.

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Plans and Pricing (Sample)

• Free: 0 / month, basic access to start with no credit card required.
• Basic: 5.99 / month, 60 minutes, dedicated AI number, human-like voices.
• Essential: 12.99 / month, 120 minutes, higher quality voices, dedicated AI number.
• Premium: 29.99 / month, 300 minutes, highest quality voices, dedicated AI number, advanced features such as cloning your own voice with a short audio clip. Additional usage billed per minute.

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Safety and Privacy

• Real-time call streaming to your website with full control to end at any time.
• Interventions possible if needed; human override supported.
• Data handling policies available in Privacy Policy and Terms.

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Core Features

• Inbound and Outbound AI phone calls
• Natural-sounding and human-like AI voices
• Low latency and interruptible hold-free calls
• Fully customizable AI assistant name and voice
• Real-time call streaming to your website
• Call flow design for menus, FAQs, lead questions, and handoffs
• Transfer-to-human capabilities during ongoing calls
• Call summaries and transcripts for review
• Plan-based pricing with scalable minutes
• Broad usage for frontline reception, sales follow-ups, and after-hours support