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Levity

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Coding & Development

Introduction

Levity is a no-code platform for AI automation, enabling users to automate tasks without coding.

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Levity Product Information

Levity: AI automation for freight email and phone workflows

Levity provides AI-powered automation that connects to your inboxes, extracts information from emails, and automates downstream actions, enabling freight teams to focus on customer relationships instead of grunt work. It also introduces Phone AI to integrate phone conversations into your workflows.

How it works

  1. Connect Levity to your email inboxes and relevant tools (e.g., TMS).
  2. AI analyzes incoming emails to identify load details, quotes, requests, and other actionable data.
  3. Automations trigger next steps (e.g., create orders in the TMS, respond to quotes, or initiate tracking updates).
  4. Phone AI agents handle outbound operations, check calls, and verify payment status, all integrated into your stack.
  5. Real-time visibility and analytics provide insight into your email and phone workflows.

Use cases

  • Freight quoting: auto-identify spot quote requests, extract details, determine rates, and respond quickly.
  • Order entry: reduce manual data entry by converting email content into orders in your TMS.
  • Track & Trace: automate status updates and notifications.
  • Document collection: automate gathering necessary documents and attachments.
  • Analytics: gain 360-degree visibility into inbox activity and performance.

Why Levity

  • 10x faster response to email-based spot quote requests.
  • AI-powered extraction and routing that scales with high-volume inboxes.
  • Control Tower analytics for real-time, actionable insights.
  • Improved visibility: your email inbox becomes a manageable, traceable workflow rather than a black box.
  • Phone AI: introduce natural, data-extracted conversations into existing tool stacks.

Safety and compliance

  • Designed for business workflows; ensure customers consent to automated processing where required.
  • Data handling adheres to your integration and security requirements (Privacy & Security resources available).

Core Features

  • AI-powered email automation: extract data, classify requests, and automate actions
  • Phone AI: autonomous outbound operations and check calls
  • Integration with TMS and other tools for seamless order entry
  • Real-time analytics and Control Tower for actionable insights
  • Track & Trace, Document Collection, and Order Entry automation
  • Visibility into inbox-level workflows with reduced manual effort
  • Quick deployment to scale across high-volume freight operations