lingly.ai is a language-support platform designed to solve language barriers in UK adult social care by equipping international care workers with real-time translation, guided conversations, and personalized language training. It targets reducing complaints, improving staff retention, and enhancing care quality by enabling clear, accurate communication between care staff and service users.
What it does
- Real-time conversation translation to reduce miscommunications during care provision.
- Objective language capability screening to assess frontline staff in minutes.
- Personalised language training aligned to the Care Certificate, accessible on mobile, and taught in the user’s native language.
- End-to-end support to improve service user satisfaction and operational efficiency.
How it helps care providers
- Reduce complaints by removing language barriers at the point of care.
- Retain international staff by alleviating frustration and isolation from language gaps.
- Unlock higher care quality by enabling clearer, more confident communication.
How it works
- Language Screening: Quick, objective assessment of workforce language capability to identify training priorities.
- Conversation Helper: Real-time translation during ongoing care conversations to prevent miscommunications.
- Language Training: Personalised, mobile-accessible language programs, taught in the staff member’s native language, with measurable skill improvements.
Voices from the care sector
- Service users and care workers describe language and accent barriers impacting understanding and comfort.
For UK care providers
- Free pilot opportunities to experience the platform’s impact.
How to engage
- Discover solutions, book a demo, or initiate a free pilot to see tangible improvements in communication and care outcomes.
Core Features
- Real-time in-conversation translation for care interactions
- Language Screening: objective capability assessment in minutes
- Personalised Language Training aligned to Care Certificate
- Mobile-accessible training in native language
- Measurable improvement in staff language skills
- Solutions for onboarding and ongoing workforce development
- Partner-level support to tailor language programs to organisation needs