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Livewello Product Information

Livewello | Genome Data Analysis is a comprehensive platform that translates complex genetic data into actionable health insights and personalized reports. It offers services for health and wellness reporting, gene chat, custom genotype reports, curated health articles, and access to DNA test kits. The service emphasizes security, privacy, and the ability to upload and analyze personal genetic data from multiple sources.


Overview

Livewello provides genetic data analysis aimed at personalized health management. It converts raw genetic information into understandable reports and interactive tools to help users make informed health decisions. They partner with a CLIA-certified and CAP-accredited lab (DynamicDNA) for testing, ensuring quality and safety in genetic testing.


Key Features

  • GeneChat: AI-powered conversational interface to discuss health conditions, medication compatibility, and wellness advice based on genetics.
  • Custom Genotype Reports: Tools for advanced users and health professionals to create detailed, personalized genotype reports.
  • Curated Health Reports: Tailor-made articles and reports on genetic conditions affecting health and lifestyle.
  • Order DNA Test Kit: Option to order a DNA testing kit with access to reports and one-year Basic subscription.
  • Upload & Analyze Raw Data: Upload your own genetic data files and generate unlimited reports.
  • AI-assisted Report Creation: Build gene templates and AI-generated gene reports.
  • Subscription Plans: Tiered plans with features suited for individuals, families, and professionals.
  • 24/7 Email Support: Continuous support to assist with usage and data concerns.
  • Data Security & Privacy: Emphasis on privacy, data control, and secure handling of genetic information.
  • Lab Partnership: Collaboration with a CLIA-certified and CAP-accredited lab for testing integrity.

How It Works

  • Upload genetic data: Accepts multiple file formats (txt, tsv, csv, vcf, zip) and supports whole genome data uploads.
  • Generate reports: Use basic to advanced tools to generate genotype reports and AI-driven insights.
  • Engage with GeneChat: Ask questions about health, medications, and wellness based on your genetics.
  • Access curated content: Read tailored health reports and articles relevant to your data.
  • Purchase DNA kit or upload data: Start from a kit purchase or upload existing raw data for unlimited reporting.
  • Data privacy controls: Manage data sharing and deletion through account settings; data security is a priority.

Plans & Pricing (Summary)

  • BASIC PLAN (Individuals): $6.95/month or $75/year

  • Upload 1 genetic data file

  • 1 GB data storage

  • AI gene templates and reports

  • GeneChat access (20,000 tokens/month)

  • 24/7 email support

  • PREMIUM PLAN (Families): $12.95/month or $140/year

  • Upload up to 3 genetic data files

  • 3 GB storage

  • Higher GeneChat tokens (50,000/month)

  • PREMIUM PLUS PLAN (Small groups/clinical practice): $25/month or $215/year

  • Upload up to 5 genetic data files

  • 5 GB storage

  • 100,000 GeneChat tokens/month

  • Additional uploads (one-time per extra data)

    special: One-year Basic subscription included with DNA kit purchase (pricing shown in platform).


Safety & Privacy

  • Data security is described as a top priority. User data is controlled by the user; there is guidance on data deletion.
  • The service provides genetic insights and is not a substitute for professional medical advice.
  • Users are advised to consult healthcare professionals for medical decisions.

Getting Started

  • Explore Health & Wellness Reports and GeneChat to begin exploring your genetic insights.
  • Decide between ordering a DNA test kit or uploading existing raw data to unlock unlimited reports.
  • Use Custom Genotype Reports for professional or advanced analyses.

Core Use Cases

  • Personal health optimization based on genetic data
  • Educational and informative reports about genetic conditions
  • Professional or family-wide analysis with shared templates and reports

Eligibility & Compliance

  • Lab involvement through DynamicDNA ensures CLIA-certified/CAP-accredited standard for testing services.
  • Privacy controls and data ownership are emphasized, with user-tuned sharing settings.

What’s Included in the Platform

  • GeneChat: AI-powered health guidance based on genetics
  • Custom Genotype Reports: Create detailed, personalized reports
  • Curated Health Reports: Articles and insights tailored to genetic conditions
  • DNA Test Kit Ordering: Access to test kits and associated reports
  • Data Upload & Unlimited Reports: Upload native genetic data and generate unlimited insights
  • AI-assisted Templates: Build gene templates with AI
  • Multi-tier Plans: Basic, Premium, and Premium Plus with scalable storage and tokens
  • Professional/Group Use: Options for clinics and larger groups
  • Security & Privacy Controls: Data protection and user-controlled sharing