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Lynk

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Marketing & Advertising

Introduction

AI-driven sales and support for e-commerce.

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Lynk Product Information

Lynk: AI-Driven Sales & Customer Support Agent is an omnichannel, AI-powered assistant designed to replace or augment traditional chatbots with a human-like, multi-platform sales and support agent. It is positioned to convert more browsers into buyers by providing instant, context-aware responses, intelligent upselling, cart recovery, and proactive engagement across websites and messaging channels. The tool emphasizes 24/7 availability, memory of past interactions, and automated revenue-focused workflows across channels such as Website, Email, SMS, WhatsApp, Telegram, Discord, Instagram, Facebook, and TikTok.

How Lynk Works

  1. Integrates across multiple channels to engage customers wherever they are.
  2. Uses deep learning to understand context, remember prior interactions, and tailor responses.
  3. Proactively closes sales, answers questions with precision, and drives upsells and cross-sells.
  4. Recovers abandoned carts with cross-platform triggers and timely follow-ups.
  5. Continuously learns from interactions to improve performance over time.

Key Benefits

  • Increase sales and reduce friction with a human-like AI agent
  • 24/7 availability across all major channels
  • Proactive sales actions (upselling, cross-selling, cart recovery)
  • Long-term memory of customer preferences for personalized interactions
  • Customizable to fit various business domains (support, sales, onboarding, etc.)
  • Real-time decisions and automations to accelerate revenue

Use Cases

  • Robotic yet natural handling of inquiries and objections
  • Guided product recommendations and personalized upsell paths
  • Abandoned cart recovery across email, chat, and SMS
  • Onboarding and post-purchase follow-ups to build loyalty
  • Multichannel customer engagement and seamless handoffs to human agents when needed

Safety and Compliance

  • Designed for business-to-consumer interactions with a focus on compliant data handling across channels
  • Continuous monitoring to ensure alignment with brand voice and policy guidelines

Core Features

  • Multi-Channel Engagement across Website, Email, SMS, WhatsApp, Telegram, Discord, Instagram, Facebook, and TikTok
  • AI-Powered Sales Assistant that proactively closes sales and makes decisions
  • Automated Cart Recovery across platforms
  • AI Upselling & Cross-Selling with dynamic bundling
  • AI that remembers customer preferences (long-term memory)
  • Fully Customizable for different business needs (support, sales, onboarding, etc.)
  • Smart abandonment and browse recovery triggers
  • High-quality, human-like responses and 24/7 availability
  • Finetuneable AI employee to fit specific industry requirements