MailAgent.AI

MailAgent.ai – Enhance Customer Service with AI Email Automation

MailAgent.ai is an AI-powered email automation platform designed for small to medium-sized enterprises (SMEs) to draft customer service emails automatically, based on your business knowledge and tone. It generates drafts that you quickly review and send from anywhere, saving time while maintaining a personalized voice.

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How It Works

1. Sign up for a free plan and connect a designated customer service email account via IMAP. Your other emails remain private.
2. MailAgent.ai analyzes your past emails to learn your writing style, tone, and preferences while complying with strict privacy standards (GDPR).
3. The system pre-generates draft responses as you check your inbox, giving you ready-to-send options that you can edit or approve.
4. Optionally request a tailored demo by providing your business email and website URL to see how it would integrate with your operations.

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Use Cases

• Drafting consistent, on-brand email replies fast
• Handling high volumes of customer inquiries with speed and accuracy
• Personalizing responses based on prior interactions and customer data

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Pricing & Access

• Free monthly plan available to start using MailAgent.ai with no long-term commitments.
• The free plan provides a practical entry point to experience time savings and improved email quality.

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What Kind of Responses Can You Expect?

MailAgent.ai offers realistic, well-structured exchanges, including greetings, acknowledgments, problem resolution, and polite sign-offs. Examples provided cover common inquiries such as shipping costs, damaged orders, and care instructions, showcasing how the AI maintains clarity and responsiveness.

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Security & Privacy

• Data is encrypted and processed securely.
• Access is limited to one designated customer service email account; other accounts are not connected.
• GDPR-compliant privacy measures are in place to protect your information.

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Core Features

• AI-generated draft emails tailored to your writing style and tone
• Direct integration via IMAP without requiring software installation
• Privacy-centric: access limited to one designated account; full control over your inbox
• Quick preview and edit flow: drafts are ready for review before sending
• Personalization leveraging past interactions and customer data
• Free plan available to try before committing

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How to Get Started

• Create an account and connect your customer service email via IMAP
• MailAgent.ai learns from your past emails to refine drafts
• Review, edit, and send drafts to enhance response times and consistency
• Request a personalized demo by providing your email and website URL

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Safety & Best Practices

• Use drafts as a starting point; customize for accuracy and brand voice where needed.
• Ensure compliance with privacy policies when handling sensitive customer information.