Marketrix.ai Product Information

Marketrix – AI That Lets Software Support Itself is an AI-driven platform that turns software into its own support agent. By combining agentic product simulations with your existing documentation and walkthrough videos, Marketrix delivers real-time, on-screen visual guidance, reducing the need for manual setup and live support. It aims to simplify user support, guide users like a GPS, and show users exactly what to do within the app, in the moment.


How it works

  1. Show Me. Tell Me. Do It For Me. Marketrix fuses product simulations with your docs and walkthrough videos to deeply understand your application.
  2. Real-time, on-screen guidance. Provides on-screen visual cues that help users navigate tasks and accomplish goals without leaving the app.
  3. Context-aware support. Understands where users are in the app and offers targeted, step-by-step guidance tailored to their exact needs.
  4. AI Co-Browsing. Guides users inside the app with precise clicks and actions, functioning like an intelligent virtual assistant.
  5. Simulated Spatial Understanding. Maps every feature to guide users seamlessly, adapting as the product evolves.

Who it's for

  • SaaS teams & app builders
  • Sales & support teams
  • Individual users

Core Value Propositions

  • Reduces time wasted on support tickets, manual setup, and live screen shares
  • Decreases onboarding time and accelerates product adoption
  • Real-time, context-aware guidance that scales with fast-moving products
  • Eliminates constant updates for manuals and guides with dynamic, AI-driven assistance

Use Cases

  • In-app guided tours and on-screen tutorials
  • Contextual, step-by-step guidance during user tasks
  • AI-powered co-browsing that shows users exactly where to click
  • Continuous simulation-based understanding to keep guidance in sync with product changes

Safety and Compliance

  • Designed for internal teams and compliant deployment within customer environments; ensure alignment with your privacy and data policies

Why Marketrix stands out

  • Agentic product simulations + existing docs/videos for deep product understanding
  • Real-time on-screen guidance that reduces dependency on human support
  • Spatially aware guidance that evolves with product updates

Getting Started

  • Request a demo or sign up to integrate Marketrix with your SaaS product
  • Provide your documentation and walkthrough videos to seed the AI understanding
  • Enable AI-guided tours and co-browsing for your users

Additional Resources

  • Blog, whitepapers, and terms available on Marketrix website

Core Features

  • Agentic product simulations that learn your product
  • Real-time, on-screen visual guidance within the app
  • Contextual, role-aware guidance tailored to the user’s journey
  • AI Co-Browsing: step-by-step in-app navigation
  • Simulated Spatial Understanding mapping features to user flows
  • Continuous simulation-based understanding that adapts to product changes
  • Supports SaaS teams, app builders, sales & support teams, and individuals
  • Up-to-date guidance without manual reconfiguration when product updates occur