Marketrix – AI That Lets Software Support Itself is an AI-driven platform that turns software into its own support agent. By combining agentic product simulations with your existing documentation and walkthrough videos, Marketrix delivers real-time, on-screen visual guidance, reducing the need for manual setup and live support. It aims to simplify user support, guide users like a GPS, and show users exactly what to do within the app, in the moment.
How it works
- Show Me. Tell Me. Do It For Me. Marketrix fuses product simulations with your docs and walkthrough videos to deeply understand your application.
- Real-time, on-screen guidance. Provides on-screen visual cues that help users navigate tasks and accomplish goals without leaving the app.
- Context-aware support. Understands where users are in the app and offers targeted, step-by-step guidance tailored to their exact needs.
- AI Co-Browsing. Guides users inside the app with precise clicks and actions, functioning like an intelligent virtual assistant.
- Simulated Spatial Understanding. Maps every feature to guide users seamlessly, adapting as the product evolves.
Who it's for
- SaaS teams & app builders
- Sales & support teams
- Individual users
Core Value Propositions
- Reduces time wasted on support tickets, manual setup, and live screen shares
- Decreases onboarding time and accelerates product adoption
- Real-time, context-aware guidance that scales with fast-moving products
- Eliminates constant updates for manuals and guides with dynamic, AI-driven assistance
Use Cases
- In-app guided tours and on-screen tutorials
- Contextual, step-by-step guidance during user tasks
- AI-powered co-browsing that shows users exactly where to click
- Continuous simulation-based understanding to keep guidance in sync with product changes
Safety and Compliance
- Designed for internal teams and compliant deployment within customer environments; ensure alignment with your privacy and data policies
Why Marketrix stands out
- Agentic product simulations + existing docs/videos for deep product understanding
- Real-time on-screen guidance that reduces dependency on human support
- Spatially aware guidance that evolves with product updates
Getting Started
- Request a demo or sign up to integrate Marketrix with your SaaS product
- Provide your documentation and walkthrough videos to seed the AI understanding
- Enable AI-guided tours and co-browsing for your users
Additional Resources
- Blog, whitepapers, and terms available on Marketrix website
Core Features
- Agentic product simulations that learn your product
- Real-time, on-screen visual guidance within the app
- Contextual, role-aware guidance tailored to the user’s journey
- AI Co-Browsing: step-by-step in-app navigation
- Simulated Spatial Understanding mapping features to user flows
- Continuous simulation-based understanding that adapts to product changes
- Supports SaaS teams, app builders, sales & support teams, and individuals
- Up-to-date guidance without manual reconfiguration when product updates occur