MidGenie

mple.ai is an AI-driven training platform designed to transform enterprise sales training and coaching. It provides AI-powered coaching, realistic roleplays with digital humans, evaluations, and detailed analytics to improve communication, product knowledge, objection handling, and overall selling performance.

How it works

• Create and customize roleplays and coach interactions using your documents, websites, media, or generated content.
• Practice with AI avatars that simulate real-world sales scenarios and conversations.
• Use AI-generated evaluations to assess knowledge and skills, then assign recurring evaluations to team members.
• Access granular analytics and detailed reports to identify strengths, weaknesses, and targeted improvement areas.

Use Cases

• Insurance, pharma, and bank sales trainings with scenario-based AI roleplays.
• Sales enablement programs aligned to product suites and sales processes.
• Human resources and call center training for interviewing, coaching, and quality assurance.
• Multilingual roleplays and learning in multiple languages including English and regional languages.
• WhatsApp-based interactive learning: quizzes and MCQs delivered directly in chat for on-the-go training.
• Call analysis: upload call recordings to uncover patterns, gaps, and actionable insights for performance improvement.

Features

• AI Coach for ongoing coaching and confidence-building
• Realistic AI-driven roleplays to mimic customer interactions
• Customization using existing documents, websites, and media
• Evaluations generation from content or links
• On-demand, granular analytics and detailed reporting
• On-demand insights and leaderboard to track progress and motivation
• Multilingual support for diverse teams and markets
• WhatsApp quizzes and interactive MCQs for in-chat learning
• Call recording analysis for quality assurance and strategy improvement
• Roleplay templates across industries (insurance, pharma, banking, etc.)

Core Features

• AI Coach with personalized coaching and roleplay customization
• Realistic AI Roleplays and Evaluations tailored to organization needs
• Knowledge tests, evaluation generation, and employee assignment
• Detailed performance reports with actionable recommendations
• On-demand insights and multilingual training options
• WhatsApp-based interactive learning and quizzes
• Call analysis for call center training and quality assurance