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Moveworks

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Office & Productivity

Introduction

Moveworks automates work and enhances productivity by using AI and connecting employees with business systems.

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Moveworks Product Information

Moveworks: One Agentic AI Assistant for Your Workforce

Moveworks provides a comprehensive, agentic AI assistant designed to empower the entire enterprise by answering questions, automating tasks, boosting productivity, and enabling the rapid creation of AI agents across IT, HR, finance, marketing, sales, engineering, and government workflows. The platform emphasizes fast issue resolution, deep integrations, multilingual support, and enterprise-grade security.

Key Value Propositions

  • Find answers across all systems, formats, and domains with a superior reasoning engine and agentic retrieval-augmented generation (RAG).
  • Automate end-to-end tasks across the tech stack using multiple LLMs and hundreds of out-of-the-box integrations and plugins.
  • Boost productivity by making workflows up to 90% more efficient with powerful generative AI capabilities and time-saving tools.
  • Build customizable AI agents easily with a low-code platform to accelerate enterprise-wide processes beyond traditional iPaaS.

How Moveworks Works

  1. Find answers. The AI searches across diverse systems and formats to locate the right information quickly.
  2. Automate tasks. The assistant takes action end-to-end on requests, across multiple tools and services.
  3. Boost productivity. Provides enterprise-wide AI capabilities to streamline busywork and improve efficiency.
  4. Build AI agents. Developers can create custom agents using a low-code environment to extend automation across teams.

Take a tour or try the virtual playground to see Moveworks in action and explore its capabilities in real time.

Key Teams and Use Cases

  • IT: Troubleshoot issues, provision software, triage tickets, and automate routine IT tasks.
  • HR: Check PTO balances, policy queries, submit PTO requests, and generate HR communications.
  • Finance: Locate PO/invoice data, track statuses, and automate procurement workflows.
  • Engineering: Find specs, data, and documentation, and provision resources via the cloud.
  • Sales/Marketing: Retrieve prospect information, craft emails, and monitor campaign performance.
  • Government: Enterprise-grade, secure AI for public sector needs (FedRAMP-ready).

Moveworks supports 100+ languages for global enterprises and integrates with hundreds of apps to unify workflows across departments.

Security and Compliance

  • FedRAMP Marketplace member; designed to meet government security and compliance requirements.
  • Emphasizes enterprise-grade security, data governance, and controlled access across teams.

Real-World Impact and Adoption

  • Widely used across 350+ enterprises, supporting millions of employees worldwide.
  • Demonstrated improvements in MTTR, ticket routing accuracy, and agent-assisted resolutions in customer stories.

Product Tiers and What’s Included

  • AI Assistant: Core conversational agent that finds answers and initiates tasks.
  • Enterprise Search: Advanced search across diverse data sources with precise results.
  • Studio / Creator Studio: Tools to build and deploy custom AI agents with low-code capabilities.
  • Integrations: 100+ native and plugin-based integrations to connect your tech stack.
  • Platform: End-to-end workflow acceleration, security, and governance features to scale across the organization.

Safety and Governance

  • Enterprise-grade governance to ensure compliant usage of AI across departments.
  • Clear guidance on responsible AI usage within enterprise contexts.

How to Get Started

  • Request a demo or try Moveworks’ AI Assistant in a sandbox environment.
  • Explore product tour, live webinars, and case studies to understand implementation and ROI.

Core Features

  • Find answers across ITSM, HRIS, CRM, and other systems with a powerful reasoning engine.
  • Automate tasks end-to-end across a broad tech stack using multiple LLMs and extensive integrations/plugins.
  • Boost productivity by enabling enterprise-wide AI capabilities and automation.
  • Build customizable AI agents with a low-code Agentic Automation Engine (Creator Studio).
  • 100+ language support for global workforce enablement.
  • Ready-for-government security posture (FedRAMP-ready), with strong governance and compliance.
  • Rich workspace where IT, HR, Finance, Marketing, Sales, and Engineering teams can collaborate via AI agents.