Nametag

Nametag is an identity verification and account protection platform built on Deepfake Defense technology. It provides secure onboarding, self-service account recovery, and helpdesk verification to protect both employees and customers from impersonation, credential theft, and AI-driven attacks. The solution integrates deeply with major identity providers and IT systems (e.g., Okta, Cisco Duo, Microsoft Entra, OneLogin, Workday, ServiceNow, Zendesk, Splunk, and more) to deliver a unified identity security layer across an organization.

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Key Capabilities

• Secure onboarding for verified hires with self-service provisioning to save time and reduce risk.
• Self-Service Account Recovery (SSPR) to let users reset MFA and passwords without IT intervention, cutting support tickets.
• Helpdesk verification to rapidly and securely verify users at support centers, improving agent efficiency.
• Passwordless MFA to minimize lockouts and improve overall account security.
• Deepfake Defense™ identity verification to block AI-generated impersonation in both workforce and customer scenarios.
• Broad integrations with leading identity, security, ITSM, and HR systems to form a meta-layer protecting the entire identity infrastructure.
• Multichannel coverage (voice, chat, email, mobile native apps on iOS/Android) and broad document type support (11,000+ types).
• Global coverage and cross-platform operation aimed at reducing breaches, lockouts, and IT support costs.

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How It Works

1. Prompt users to verify their identity via Nametag. Verification requests can be sent through existing support channels, automated prompts, or branded self-service microsites. Nametag conducts rapid verification (under 30 seconds) using a mobile-native experience resilient to AI deepfakes.
2. After verification, enable self-service actions (e.g., resetting passwords or MFA tokens) based on configurable role-based permissions. Helpdesk agents receive verification results automatically, enabling faster ticket resolution.

The solution emphasizes preventing impersonation and account takeovers by integrating cryptography, biometrics, and AI-based detection into the verification flow.

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Use Cases

• For your employees: protect workforce accounts, streamline onboarding, and reduce IT friction.
• For your customers: improve identity trust, prevent fraud, and reduce support loads for verification.

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Integrations

Nametag acts as a meta-layer that connects data from your IAM providers, SIEM platforms, ITSM solutions, and HR systems to deliver stronger identity verification and automation, including self-service MFA and password resets across all connected providers. Notable integrations include:

• Microsoft Entra ID
• Okta
• Duo by Cisco
• Workday
• ServiceNow
• Zendesk
• Splunk
• Microsoft Sentinel
• OneLogin
• Tines
• And more

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Security, Privacy & Compliance

• Deepfake Defense™: first scalable remote identity verification engine designed to block AI-generated deepfakes.
• Protects against data breaches, account takeovers, social engineering, and injection attacks by verifying user identity before granting access.
• Integrates with existing security postures to reduce IT costs while increasing protection against impersonation and credential theft.

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About Nametag

Nametag positions itself as the only identity verification engine capable of preventing AI deepfake-based impersonation in both employee onboarding and customer-facing scenarios, backed by extensive real-world deployments and industry endorsements. It emphasizes fast, resilient verification, self-service restoration of access, and reduced dependence on IT intervention for routine security tasks.

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Feature Highlights

• Deepfake Defense™ identity verification to detect and prevent AI-generated impersonation
• Secure onboarding with automated, self-service provisioning for new hires
• Self-Service Account Recovery (SSPR) to reset MFA and passwords without IT tickets
• Helpdesk verification to accelerate identity checks at support centers
• Passwordless MFA to minimize lockouts and improve security
• Wide-ranging integrations with IAM, ITSM, SIEM, and HR systems
• Cross-channel verification (voice, chat, email) and mobile-native experiences
• Coverage of 11,000+ document types and global applicability
• Privacy-conscious design with centralized threat prevention and automated workflows