NotBot Product Information

Notbot: WhatsApp Automation, Chatbots & Marketing Platform is a comprehensive solution for building, deploying, and managing WhatsApp-based customer interactions. It offers a suite of tools to automate support, Marketing campaigns, ticket bookings, and sales flows across 100+ use cases, all accessible from a single dashboard. The platform emphasizes ease of use, scalability, and real-time collaboration with a unified inbox, official WhatsApp API access, and CRM integrations to help businesses engage customers more efficiently on WhatsApp.


How Notbot Helps Your Business

  • Create and deploy WhatsApp chatbots for 24/7 support, lead generation, ticketing,予約の予約 (booking), catalogs, and more.
  • Automate campaigns, broadcasts, and transactional messages with personalized content and scheduling.
  • Manage multiple agents and conversations from a unified Team Inbox with real-time collaboration.
  • Leverage the Official WhatsApp API for reliable delivery, rapid template approvals, and rich analytics.
  • Integrate with your CRM and other apps through workflows, webhooks, and data storage to automate tasks and capture leads.
  • Use broadcast capabilities to reach large audiences, with audience segmentation and targeting via tags and attributes.
  • Verify your WhatsApp presence with Green Tick verification to enhance credibility and reduce risk of bans.

How It Works

  1. Build and customize WhatsApp chatbots using Notbot’s Bot Builder, including workflows, lists, buttons, and automation.
  2. Connect Notbot to the WhatsApp Official API and configure broadcast campaigns, templates, and triggers.
  3. Use the Unified Team Inbox to monitor chats, collaborate with teammates, and send pre-approved templates within a 24-hour window.
  4. Automate tasks through the Automation Builder, creating webhooks and integrating 20+ apps to automate up to 60% of tasks.
  5. Track performance with analytics and optimize campaigns, flows, and conversations.

Use Cases (100+)

  • Customer Support & Helpdesk
  • Marketing Campaigns & Broadcasts
  • Ticket Booking & Event Management
  • Catalogs, Catalog Shopping & Cart
  • Lead Generation & Nurturing
  • Post-purchase Support & Notifications
  • Appointment Scheduling & Reminders

Safety & Compliance

  • Built on the Official WhatsApp API for reliable delivery and template approvals.
  • Use approved templates for proactive messages to ensure compliance with WhatsApp policies.

Core Features

  • WhatsApp Official API access with reliable delivery and quick template approvals
  • 24x7 automated chatbots for support, leads, bookings, and more
  • Unified Multi-agent Team Inbox for real-time collaboration
  • Broadcasts, campaigns, and scheduling with audience targeting
  • CRM and app integrations via custom webhooks and Automation Builder
  • Data storage and lead capture across flows and conversations
  • Green Tick Verification to boost brand credibility on WhatsApp
  • Drag-and-drop Bot Builder to design interactive workflows
  • Catalogs and Cart features for scalable product showcases
  • Multi-channel automation (WhatsApp, Telegram, Gmail, Google Sheets, etc.)

How to Use Notbot

  1. Sign up and access the Notbot dashboard.
  2. Create a WhatsApp chatbot or automation flow using the Bot Builder.
  3. Connect to the Official WhatsApp API and configure templates, broadcasts, and triggers.
  4. Use the Unified Inbox to manage conversations and collaborate with your team.
  5. Monitor performance, optimize campaigns, and scale across channels.

Target Audience

  • Brands and Agencies seeking scalable WhatsApp marketing, support, and sales automation.
  • Businesses looking to centralize customer interactions on WhatsApp with robust analytics and collaboration.